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Coach operators: Register today for Conference!
OMCA
Be sure to reserve your place at the OMCA Conference & Marketplace in Toronto, Nov. 2-6, 2013. The Coach Operator program provides two days of valuable educational sessions and networking opportunities. Get the latest information on key industry topics that affect your operations today and discover new tools to help elevate your business. Reconnect with old friends and colleagues in the industry and expand your professional network. Click here for the coach operator program and Conference details, including registration forms.

Our business session lineup includes important topics such as U.S. DOT regulations and enforcement, border crossing issues, motor coach tire safety, MTO's bus inspection program, reducing workplace injuries, economic regulation and more! Plus, coach operators can enjoy the Sunday evening Travel Showcase Reception; the ever popular and enjoyable Ice Breaker event on Sunday evening; Monday evening's reception; Monday evening's Awards Dinner featuring OMCA awards and special entertainment; the Silent Auction; Breakfasts (3 days); and the all-delegate luncheons on Monday and Tuesday. Hope to see you there!
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Tour operators: Are you having problems dealing with Air Canada?
OMCA
Recently, a number of tour operators have expressed concerns with the new policies at Air Canada's group bookings department and the level of customer service. Next week, OMCA will be meeting with Air Canada to discuss these concerns.

To help us better identify the issues and the magnitude of the problems, we'd very much appreciate you taking a few minutes to respond to this survey and tell us about your experiences booking tours with Air Canada. With your help, we can hopefully get some positive changes made!

Survey: http://omca.wufoo.com/forms/omca-air-canada-survey/

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Are you planning on attending the OMCA Hockey Festival?
OMCA
Saturday, Nov. 2 plays host to the OMCA Hockey Festival with four teams facing off to win the first ever OMCA / Marilyn Higgins Foundation Cup. Coach Canada will be providing transportation from the Westin Harbour Castle Hotel to the arena. There is still room for several hockey players, and spectators are welcome. Organizers are also looking for volunteers to assist with the game clock and general assistance during the day. The first shuttle will leave the Westin Harbour Castle Hotel at 9 AM; the first game begins at 11 AM.

Funds raised will go to support the OMCA Development Fund and the Mary Lynn Higgens Youth Fund. The Youth Fund provides educational travel scholarships to financially disadvantaged students who would like to participate in class trips to destinations such as Ottawa and Quebec City. The OMCA Development Fund provides scholarships to post-secondary students in travel and tourism programs.

For information or to volunteer, contact Ann Fairley at ann@omca.com. Thank you to John Temple for organizing the OMCA Hockey Festival.

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Industry News


Ontario doesn't know budget for security at Toronto's 2015 Pan Am Games
Yahoo!
Ontario's Liberal government cannot say what the budget is for security and transportation at the 2015 Pan Am Games in Toronto, Tourism and Sport Minister Michael Chan admitted recently. "We don't have a finalized number on that," Chan admitted to reporters after ducking Opposition questions in the legislature.
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An open letter to tour company suppliers
By Shebby Lee
It always surprises me that more travel professionals don't take advantage of opportunities to get to know their current and prospective clients better. Many suppliers consider tour company newsletters as an intrusion, so I include only a selected few of my suppliers on my newsletter mailing list. These are the ones who "get it" and use this tool to learn more about the needs of their clients, thus making their hotel/attraction/service more appealing to the group travel market.
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Gardiner Expressway repairs will slow traffic for years
Toronto Star
The future of the crumbling Gardiner Expressway may remain unclear but one thing is certain: short-term repairs to downtown Toronto's main commuter artery can't wait. There are currently eight projects underway along the 18-kilometre highway: more than $100 million worth of fixes from repairing off-ramps and medians to replacing of 800 metres of actual elevated roadway.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

   


Toronto becoming a hot spot for tourists
Global News
A sheepish North American economy is having little impact on the number of international tourist streaming into the City of Toronto. The latest numbers from 2011 says hotel room nights sold surpassed nine million for the first time and continues its upward swing.
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Planners work to get athletes to the Pan Am Games on time
Brampton Guardian
Eight thousand athletes and coaches, 1,000 cars, 350 buses, 500 events and 21 venues across the GTA — it could all add up to one giant traffic jam. That's why transportation planning for the 2015 Pan Am and Parapan American Games employs near military precision. The Games must go on. But, so too, must the business of a teeming metropolis.
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From the archives: If we build it, will they come?
The StarPhoenix
A downtown casino for Saskatoon is being described as a tourist Mecca, the silver bullet that will turn a sleepy downtown into a humming commercial hub. In fact, the Saskatchewan Indian Gaming Authority (SIGA) estimates that as much as 35.8 per cent of its customers would be tourists, which would produce as many as 722,000 visits a year.
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FEATURED ARTICLE
TRENDING ARTICLE
MOST POPULAR ARTICLE
Ripley's Aquarium welcomes visitors in Toronto
The StarPhoenix
Visitors to Toronto may not be able to swim with the sharks on Bay Street but they'll have an up-close view of the ocean predators in a new indoor aquarium. After two years of construction, delays and $130 million in costs, Ripley's Aquarium of Canada opened to the public.

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Lanterns brighten the day for new-look 'Winter Festival of Lights'
Bullet News Niagara
The Winter Festival of Lights is marking its 31st anniversary, and along with a new title sponsor, is also offering its visitors new sights, new sounds and an overall new look. The first change to the festival's appearance is already noticeable: a new title sponsor in Ontario Power Generation.

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Why the wheels are coming off Ontario's transportation plan
The Globe and Mail
She started well. During the Liberal leadership race, Kathleen Wynne identified traffic congestion in the greater Toronto and Hamilton area as a major issue. She pointed to the impact on quality of life, and the billions of dollars in lost productivity.

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Niagara Falls International Marathon road closures
Bullet News Niagara
The Niagara Parks Commission will once again host the annual Niagara Falls International Marathon on Sunday, Oct. 27. As a result, Niagara Parks would like to inform the public of the following road closures and restrictions that will be in effect on this day.
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A natural oasis in the heart of Hamilton
Raise The Hammer
The goal of the Dundas EcoPark Campaign is to establish a 2,000 hectare (4,950 acre) conservation area surrounding Cootes Paradise. This quick introduction to the Dundas EcoPark Campaign is meant to outline details about the project and highlight the value of the area. Further articles will expand upon the importance of this green space for eco-tourism, local identity, community enjoyment, and environmental education.
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OMCA Report
Frank Humada, Multiview, Director of Publishing, 289.695.5422
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Oliver Kirby, Multiview, Content Editor, 289.695.5401   
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Disclaimer: Please note that the views expressed in those articles not written by OMCA staff do not reflect the views of OMCA and are presented here merely for the information of our members.

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