PRHTA News Flash
Dec. 12, 2013

A grand welcome to the holiday season at the Saborea Puerto Rico Winter Party
PRHTA






The holidays officially began with the culinary celebration of Saborea Puerto Rico Winter party that took place at the Courtyard by Marriott Hotel in Isla Verde. The event, a prelude to Saborea Puerto Rico scheduled for April 3-6, 2014, has over 20 of the best local restaurants, wineries, spirits and beer. Some of the tasting stations were: Al Gusto, Zest Restaurant, Paellas y Algo Mas, Lola's Eclectic, Made in Puerto Rico, Chef Marilyn Lopez, Iguana Pub, Vany's Cakes & More, Pitorro, Di Pa Comer, Salsa Restaurant, Coquitos by DD, Passion Sekua, The Garden, C Bar Kitche in Style, Kiero Coco, Platos Restaurant, Sirena Bar and Tapas, Textura, MBTI culinary school, the Universidad del Este, among others.More

PRHTA teams up with PRTC
PRHTA
Recently the Puerto Rico Hotel and Tourism Association participated with the Puerto Rico Tourism Company, local hotels and DMC's in a road show hosted by Avianca that took them to the most important cities of Colombia. The new air route Puerto Rico/Colombia was promoted in Bogotá, Cali and Medellín.





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Successful Concierge Workshop
PRHTA
The Puerto Rico Hotel and Tourism Association and MasterCard recently presented an educational workshop specialized for personnel who works in the Concierge Department of a hotel. Provided by renowned Dr. Annie Mariel Arroyo, attendees were able to expand their knowledge and skills in guest interaction. They were able to get tips on how to work with:

  • Guest related paradigms.
  • The art of saying no.
  • Responding to unreasonable requests.
  • Emotional Intelligence for concierge personnel.
  • Dealing with difficult guests.






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    Saborea Puerto Rico at Plaza las Américas
    PRHTA
    The Puerto Rico Hotel and Tourism Association participated during the Mastercard Event Noche de Compras Priceless at Plaza las Américas to promote Saborea Puerto Rico 2014. During the gathering chefs from MBTI, Universidad del Este, Lola Eclectic Cuisine and Crudo Bar from The Intercontinental Hotel, presented delicious creations for the public. More

    Did you know that...?
    PRHTA
    The Puerto Rico Hotel & Tourism Association represents the shared interests of its more than 570 corporate members, including hotels, restaurants, tour companies, suppliers of hospitality goods and services, airlines, cruise lines and educational institutions. We are the primary voice of Puerto Rico's hotel and tourism sector, dedicated to representing, marketing, promoting, protecting and reporting on our industry. Our ultimate goal is to contribute to Puerto Rico's standing as one of the world's finest tourism destinations through a variety of creative marketing strategies.

    And that we offer an online zone exclusive for PRHTA Members

    Here you will find a variety of innovative features designed to allow you to learn more about Association activities and programs and to communicate more easily with fellow members.

    These online features include:
    Membership Directory, Calendar of Events, Bulletin Board

    Access to this section is limited to current members only. To log in, use your first name as the username and your PRHTA membership number (call 787-758-8001 if you do not have it at hand) as your password. Once you have access to this section, you may change your password anytime for one you will remember more easily. If you're not yet a PRHTA member, click on Why should you join us?, to find out why you should become one today! More

    $50 million Hyatt Place opens in Bayamón
    Caribbean Business
    The Hyatt Place Bayamón & El Tropical Casino opened for business recently nearly two years after ground was broken on the $50 million hotel development. The 156-room property in the heart of Bayamón aims to serve diverse markets including: medical tourism; sporting events and concerts; and business travel tied to the many companies and manufacturing operations in the region.More

    Puerto Rico must 'unleash tourism potential' to compete
    News is my Business
    Given world tourism trends, Puerto Rico needs to focus on new markets, such as Germany, Japan, China, and the U.K., to find success in a highly competitive sector and lure tourists to its shores, to be able to reduce its reliance on other industries.More

    San Juan to Madrid
    Air Europa
    Flights on Thursdays and Sundays connecting San Juan to Madrid and other cities in Spain and Europe.More

    Win a trip for 2 to Puerto Rico worth $10,000!
    Travel Channel
    No passport required! Travel Channel is giving away a trip to the Caribbean island (and U.S. territory) of Puerto Rico. The winner and a guest will be flown to San Juan where they'll spend an amazing 6 days and 5 nights enjoying deluxe hotel accommodations. The trip will include a catamaran snorkeling trip to Icacos island, a guided hike through El Yunque Rainforest and a zip line canopy eco-adventure.More

    Puerto Rico/DR ferry cruises into 3rd year with big plans
    News is my Business
    America Cruise Ferries is entering its third year of operations as the only maritime connection between Puerto Rico and the Dominican Republic with major plans, including the possibility of upgrading the vessel it uses for the thrice-weekly trips, a high-ranking company executive told this media outlet. More

    Puerto Rico launches travelers 'Don't Pack a Pest Partnership'
    Dominican Today
    U.S. Customs and Border Protection, U.S. Department of Agriculture, Aerostar Airport Holdings, the Department of Agriculture of the Commonwealth of Puerto Rico and the Florida Department of Agriculture and Consumer Services, joined in announcing recently the implementation of the international Travelers Don't Pack a Pest outreach program, a multi-agency initiative.More

    Crowley to use San Juan as Caribbean transshipment hub
    News is my Business
    Less than a week after disclosing plans to invest new vessels to serve the Puerto Rico route, maritime shipper Crowley and the Gov. García-Padilla administration announced recently the company's plans to turn the island into its export hub for the Caribbean.More

    Caribbean Travel Marketplace 2014 pre-registration attracts international buyer companies from 15 countries
    Caribbean Travel Marketplace
    Registration for the Caribbean Hotel and Tourism Association's 2014 Caribbean Travel Marketplace (#CHTAMP2014) is on pace with the same time frame for the 2013 edition of the event with the 2014 Marketplace already attracting 78 international buyer companies from 15 countries and 206 supplier companies from 27 countries for a total of 662 combined delegates pre-registered.More

    Caribbean Tourism: The Energy Forum
    CHTA
    The inaugural Caribbean Tourism: The Energy Forum, the first event to focus on the execution of world-class renewable energy and energy efficiency programs for Caribbean hotels, will take place at the Barcelo Bavaro Palace Deluxe, Punta Cana, from Dec. 10-11.More

    Miami to Curitiba and Porto Alegre nonstop
    American Airlines
    Beginning Nov. 21, American Airlines will offer the only daily nonstop service from Miami to Curitiba, with continued service to Porto Alegre and nonstop return service from Porto Alegre to Miami, providing you with additional destinations in Brazil.More

    The Caribbean's best business hotels
    Caribbean Journal
    You're on the road, in town for an important meeting. There are a few things you simply must have — efficient service, a comfortable room, working Wi-Fi and a good location. Business travelers have their own set of demands, and they need a particular kind of hotel. More

    Riu Palace Jamaica opens
    Hotel News Resource
    Riu Palace Jamaica will welcome its first customers from 6th December onwards. This small and deluxe hotel comprising 238 rooms will become RIU's fifth in Jamaica and the first in offering the chain's exclusive "Adults Only" service in the Caribbean country. Located next to the Riu Montego Bay, in the beautiful Mahoe Bay, this new 24-Hour All Inclusive hotel provides a modern and welcoming design, together with new and deluxe services.More

    Resorts World Bimini targets spring 2014 for new 350-room hotel
    Caribbean Journal
    Resorts World Bimini is targeting the spring of 2014 for the opening of its planned 350-room luxury hotel in Bimini. The project will feature 325 standard rooms, 25 garden villa suites, two restaurants, a rootop bar and a meeting space. The project had originally been expected to come on line this month. More

    MV Horizon makes 1st call to British Virgin Islands
    Caribbean Journal
    The MV Horizon cruise ship has made its first official call to Tortola on Friday, the BVI Ports Authority announced. The ship is operated by Pullmantur Cruises. The ship, which previously visited the territory under its former name, "Pacific Dream," brought more than 1,400 passengers and crew to the Cruise Pier in Road Town. More

    InterContinental Hotels Group continues regional expansion
    Caribbean Journal
    InterContinental Hotels Group continued its expansion in the Latin American and Caribbean region recently with the debut of the new Holiday Inn Express Panama Distrito Financiero in Panama City.More

    Dominica, Chinese firm planning new hotel project
    Caribbean Journal
    The government of Dominica and Chinese firm Anhui Shui An Construction Group have signed a memorandum of understanding for the construction of a "modern type" hotel in the country. The project would be located on the existing site of the Public Works Corporation in Roseau. More

    Cuba: Slight dip in tourism numbers
    Caribbean Journal
    Tourism to Cuba is down slightly for 2013, according to data from the country's National Statistical Office. There were a total of 2.31 million visitors to the Caribbean island through the end of October, a 1.17 percent drop compared to the January-October period in 2012. More

    American Airlines expanding service to Roatan, Honduras
    Caribbean Journal
    American Airlines is expanding its service from Miami to Roatan to three times per week, the company announced. Service between Miami and Roatan will be operated on Mondays, Wednesdays and Saturdays. More

    Traveling by tribe
    MediaPost
    Friends and family have always been important motivators to travel, but never have the forces been so aligned to spur this type of connection. People are more dispersed than ever across the country, with long-distance living increasingly separating friends and family. While technology and social media serve to keep people connected and kindle relationships, they also fuel a desire for more meaningful and intimate face time. More

    10 destinations on the rise
    TripAdvisor
    TripAdvisor has chosen the 10 destinations that are on the rise worldwide. More

    American Hotel & Lodging Association offers tips on tipping
    Los Angeles Times
    The debate on what to tip a hotel housekeeper was part of a classic "Seinfeld" episode from the 1990s. Now the American Hotel & Lodging Association is putting an end to the debate. The group recommends a tip of $1 to $5 per night, left in a marked envelope. More

    Top 10 hospitality industry trends in 2014
    Hospitality Net
    Millennials will become the core customer within the hospitality and travel industries over the next five to ten years. The majority of airlines, hotels and travel companies will benefit from this sector as they enter into their peak earning, spending and travel years. More

    Hilton seeks as much as $2.4 billion in biggest hotel IPO
    Bloomberg
    Hilton Worldwide Holdings Inc., the lodging chain bought by Blackstone Group LP in 2007, plans to raise as much as $2.4 billion in its U.S. initial public offering, the most ever for a hotel company.More

    Today's modern guests want life experiences not luxuries — hotels must adapt
    Caribbean News Digital
    The report, "A New Breed of Traveler," says the impact of rising affluence, globalization and technology has led to modern hotel guests valuing experiences and the feeling of "being connected" over traditional hotel luxuries. Hotels are in danger of failing to adapt to a new breed of guest whose needs and demands are entirely different to those of previous generations. This is the conclusion of a new study in the changing nature of hotel guests undertaken by global hotel consultancy HVS London.More

    Hotels put workers on frontline against child trafficking
    Skift
    Something was just a little off with the man and girl in the elevator. The girl was looking down, timid and quiet. She was maybe five or six, wearing dirty clothes. The man with the girl was talking to another man in the elevator. They exchanged emails.More

    Hotels set aside floors for women
    USA Today
    Book a room on the 11th floor of the Hamilton Crowne Plaza here, and you'll get special bath salts and body products, a magnifying mirror, nail polish, nail files and a curling iron. In other words, you'll get pretty much anything you need to pamper yourself. More

    Hotels content with a surge in flash travel
    Newsweek
    People often complain that life is complicated. They're wrong. With the acceleration of information, the changing economy, the intricacies of global interconnectivity, and the massive upheaval in digital communications, life is not complicated, it’s complex. More

    Hotel amenities calm tensions at TSA checkpoints
    USA Today
    Plush couches. Soothing music. Tranquil pictures on the wall. It could be a hotel lobby. Except at Charlotte-Douglas International Airport, these are the amenities at a Transportation Security Administration checkpoint, an experiment to ease tensions as passengers pass through security. More

    Facebook says wooing travel industry will be 'key focus' in 2014
    Marketing Week
    Facebook is planning to woo the travel industry with a series of events, research and ad targeting refinements in the coming months as it looks to turn one of its fastest growing advertising verticals to one of its biggest in 2014. More

    NRA rounds up hottest culinary trends of 2014
    QSR
    The National Restaurant Association each year prepares its What's Hot culinary forecast of menu trends for the coming year. The NRA surveyed nearly 1,300 professional chefs, members of the American Culinary Federation, to find which food and beverage items will be hot trends on restaurant menus in 2014.More

    New 'tipping' rules for 2014: Are you ready?
    Hospitality Net
    Hotel Lawyer with some tips for employers on handling tipping — the new IRS Rules. Employer practices with tips at hotels and restaurants have spawned a lot of employee discontent, class actions and other litigation. Some employers have withheld all or a portion of employee tips to cover administrative costs and others have redistributed tips amongst employees, some of whom (like bus staff and kitchen crews) have no opportunity to earn tips. More

    Louvre Hotels Group launches 'Grab & Go,' a new self-service restaurant concept
    Hospitality Net
    In anticipation of a fundamental change in eating habits, Louvre Hotels Group is launching Grab & Go, a new self-service area providing access to a range of food 24 hours a day. This new concept has been developed in response to three observations regarding trends in French eating habits. More

    Best hotels for foodies
    USA Today
    For true foodies, a vacation that doesn't involve mouth-watering cuisine is hardly worth leaving home for. In fact, food can often be a major focus of a trip, and it can all begin with your hotel. If you stay somewhere with a truly phenomenal restaurant right on the premises, your foodcation will be off to a wonderful start. More

    6 tips to prevent restaurant fires
    RestaurantNews.com
    When your restaurant makes it to the front page of the news, you want it to be for a good reason — not because you just experienced a terrible accident. Unfortunately, restaurant fires are one of the biggest threats to the restaurant business. According to FEMA, approximately 5,900 restaurants in the U.S. catch fire every year. More

    Restaurants change their tune on music to lure more customers
    Orlando Sentinel
    Frank Sinatra and Dean Martin have crooned through the speakers of Olive Garden dining rooms for years. Lately, though, diners at the Italian chain also have been hearing Adele, David Bowie and U2. More