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Consumers triggering major changes in retail supply chains
The Wall Street Journal
Retail supply chains are being driven by customer demands more than ever, a logistics executive at Office Depot Inc. says, with “far more educated” consumers pressing companies toward customization, transparency and tailored delivery. Rick DiMaio, head of distribution at the office supplies retailer, said the push to meet customer demands is forcing supply chain directors away from the rigorous standardization and certainty they have long sought in the past.
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INSIDE RILA


Retailers recognized for excellence in RTU efficiency
RILA
Today, the organizing partners of the Adva​​nced Rooftop Unit (RTU) Campaign (ARC) announced the award winners for excellence in RTU efficiency. ASHRAE, RILA, and the US Department of Energy's Better Buildings Alliance and Federal Energy Management Program launched the campaign in 2013, and since then over 190 partners have driven reduction in heating and cooling costs of commercial buildings by upgrading over 40,000 RTUs. As a result, this has saved 4 Trillion BTUs of energy and $37 million annually.
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Date Event Location
May 27-28, 2015 CIO Leaders Council Meeting Chicago, Illinois
June 2-3, 2015 Supply Chain Steering Committee Meeting Washington, D.C.
June 17-18, 2015 Legal Direct Reports (L2) Committee Meeting Arlington, VA

  To view the calendar of events, click here.


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Amazon is going to pay more tax in Europe
TIME
Under pressure from E.U. authorities, Amazon.com Inc. has changed the way it books revenue from sales in Europe, a move that could lead to it paying much more in tax, according to The Wall Street Journal. The WSJ reported at the weekend that it is now booking revenue through national branches in four of the five largest markets in the E.U.: the U.K., Germany, Italy and Spain. It attributed those details to “a person familiar with the matter,” but said a spokesman confirmed a change in practice as of May 1.
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TPA: Senate passes Obama trade agenda authorization
International Business Times
President Barack Obama’s trade agenda legislation passed the Senate, setting up a fight in the House over giving the White House more authority to negotiate new deals. The bill – called Trade Promotion Authority – faced staunch opposition from members of the president’s own party, who worked unsuccessfully for weeks to sink the legislation.
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Americans are, by far, hackers' favorite credit-card fraud targets
Quartz
Credit-card fraudsters are everywhere these days, but when it comes to targeting victims, they have a special fondness for Americans. Nearly half of all the credit card fraud around the world occurs in the U.S., even though America accounts for only about a quarter of the global card volume, according to a new report from Barclays.
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3 things shoppers want from retailers
Forbes
Retailers are experiencing a “big bang” moment. The reality they knew is gone. The battle between physical stores and e-commerce is over. The consumer won. The lines between physical and digital retail have blurred. “Online retailers are becoming more physical as brick and mortar stores are getting more digital,” Greg Girard, IDC program director for omni-channel retail recently told our CenturyLink team.
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PRODUCT SHOWCASE
  Smarter, Stronger, Faster, Better TMS

MercuryGate International, Inc. delivers retailers and their suppliers an international TMS enabling them to simultaneously optimize and execute multi-leg, multi-mode inbound and outbound global shipments, settle invoices, allocate costs, and analyze transportation data. The SaaS cloud TMS enables data storage and management and control tower visibility and collaboration among all trading partners in the cloud
 


Final resolution for West Coast port troubles
USA Today
With the ratification of a new agreement with the Longshoremen on Friday, the 11-month disagreement that slowed West Coast ports has finally ended. A labor contract in the works for four months was signed by the International Longshore and Warehouse Union, officially ending a slowdown that snarled goods and traffic worldwide.
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Will the Internet of Everything be the end of the checkout line?
RetailDIVE
Nobody likes to wait. And that’s especially true of today’s connected consumers. Three-quarters (77 percent) say they would use a checkout optimization function to access estimated wait times, according to a white paper from Cisco Consulting Services, and 60 percent would rather scan items themselves and pay at a self-service kiosk than wait in line. That’s why some technology companies are helping retailers streamline checkout using the Internet of Everything.
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Bricks and orders: How Birchbox, Amazon, Rent the Runway are reinventing the store
Forbes
A picture may be worth a thousand words, but the real thing is worth five senses, and possibly full price. That’s one good reason why manufacturers and online vendors are increasingly opening physical stores – to dazzle shoppers with experiences that transcend transactions and venture into fascination. In the past year several brands, including Birchbox, Rent the Runway, Bauer Hockey and Amazon, have opened or are planning to open shops in efforts to express the brand in a physical setting.
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Parcel-delivery firms and retailers experiment with package pickup points
The Wall Street Journal
On a recent weekday afternoon in Brooklyn, N.Y., Abdul Azam, the store manager at Greenfield Pharmacy, sold soft drinks to teenagers, rang up orders for elderly customers buying medicine and scanned bar codes for a pile of packages being shipped by United Parcel Service Inc. Mr. Azam’s pharmacy is one of a growing number of UPS Access Point locations—small businesses like drugstores, dry cleaners or cafes with a small storage area where UPS drivers can leave packages for customers to retrieve later.
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  PRODUCT SHOWCASES
Retail Supply Chain Collaboration: 3 Catalysts for Success

Deloitte and Logility have helped a wide spectrum of retailers and suppliers exploit collaboration opportunities. This paper presents the critical touch points that can produce a more consumer-centric, agile, innovative, and efficient value chain. Download your copy of the white paper today.
Epicor Retail Software Solutions

Retail Software and Point-of-Sale (POS) systems help specialty, general merchandise and hard goods retailers streamline processes, integrate channels, and inspire customers, to maximize profitability.
Mobile Merchant

Mobile Merchant is the premier Purchase Order Merchandising solution. Mobile Merchant is a hosted application that integrates Purchase Order Creation, Purchase Order Approval, Open to Buy, and Visual Merchandising, making Purchase Order Merchandising fast, easy, and powerful.


Target's supply chain boss details RFID deployment plans
Essential Retail
U.S. retailer Target has identified RFID as a tool that can help the business provide a seamless customer experience between digital and stores, and the company is making plans to start deploying the technology later this year. The roll-out of RFID will begin in a small number of stores in the coming months, before expanding to Target's full property estate in 2016.
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No tune-up needed at AutoZone
RetailingToday
AutoZone just logged its 35th consecutive quarter of double digit earnings per share growth, proving again that it is like the Honda Accord of the retail industry – a reliable performer that stirs emotions among those with an appreciation for consistency.
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Walmart mobile traffic up 100 percent
FierceMobileRetail
Walmart is growing digital commerce at a double-digit pace, while the company's mobile sales grew in the triple digits during the retailer's first quarter of the current fiscal year. In the United States, e-commerce saw double-digit comp growth across many departments, and mobile traffic was up more than 100 percent, complete with higher conversion rates.
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Target Corp CEO's product revamp boosts profit as retailer moves past missteps
Bloomberg via Financial Post
Target Corp. topped first-quarter earnings estimates after refining its product lineup, a sign Chief Executive Officer Brian Cornell is getting the retail chain back on track following years of missteps. Excluding some items, earnings amounted to $1.10 a share in the period, which ended May 2, the Minneapolis-based company said in a statement.
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Report: 'Brand Mavens' key to retailers' long-term success
RetailDIVE
A new survey from CashStar and Texas A&M’s Center for Retail Studies identifies so-called “Brand Mavens” as essential to long-term success of retailers. The study defines the segment as digitally proficient, brand-loyal shoppers who exercise substantial spending power and have influence on their peers.
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Millennials: The new retail standard bearer
RetailingToday
A new wave of consumers is quickly becoming the most powerful economic force in retail, and it is causing retailers to refine plans on how to meet the needs of this new generation. While some retailers may see millennials as a unique group that forces massive change, GameStop sees them as well-informed, independent consumers who are causing us to rise to an even higher level of service.
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Apple Pay expands in apparel; Google sets Android Pay launch
FierceRetailIT
As another apparel retailer joined the ranks of stores accepting Apple Pay, Google is set to officially launch Android Pay this week at the company's annual I/O developer conference. Specialty apparel and accessories retailer Express said it would now accept Apple Pay at its U.S. retail and factory outlet locations. Apparel retailers have been slow to sign up for Apple Pay, but Express joins chains like Bloomingdales, Cole Haan and American Eagle, with Urban Outfitters and Anthropologie planning to start accepting Apple Pay soon, according to 9 To 5 Mac.
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The Week in Retail
Colby Horton, Vice President of Publishing - MultiView, 469.420.2601
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Julie Bernhard, Executive Editor - MultiView, 469.420.2647  
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For questions pertaining to the content of this newsletter or inquiries regarding RILA please contact, Caroline Stec, Coordinator, Communications, at Caroline.Stec@rila.org.

The Week In Retail is an email communication to members and friends of the Retail Industry Leaders Association, which is solely responsible for its content. These communications are designed to raise awareness of issues of importance to the retail industry by directing readers to public news sources. The news sources cited and linked above have not approved, endorsed, or sponsored The Week in Retail and are not responsible for the content of this email or the commentary on the articles discussed above.


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