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Home   Membership   SuperZoo   America's Family Pet Expo Feb. 1, 2011

Customer service greatness, as taught to us by PBS
Retail Customer Experience    Share   Share on FacebookTwitterShare on LinkedinE-mail article
Here's an amazing story that any retailer can learn from, a story about the power of surprise and going above-and-beyond for the people that interact with you. Earlier this week, Atlanta's PBS station WABE received this letter, which was accompanied by crumpled dollar bill. It read:

Dear PBS,

I like your shows and I would like you to make a new show named Super Heroes to the Rescue. I would like that.

Noah, 5 years old.

8 steps to creating a great vision
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Zingerman's Delicatessan in Ann Arbor, Mich., grew from a small enterprise started in 1982 into Zingerman's Community of Businesses — eight different businesses (including a mail order company and a business consultancy), with 17 managing partners, 500 employees, and revenue of $37 million a year. Founder Ari Weinzweig explains how visioning — creating a picture of what success will be at a particular time in the future — helped take his company to where it is today. More

Create landing pages that deliver sales
Bloomberg Businessweek    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Landing page optimization is an increasingly important marketing tool for small business websites. Yet most businesses see only single-digit conversion rates from their landing page campaigns. This is in large part because of their failure to refine their targeting over time; shooting in the dark is never an effective marketing tactic. To create landing pages that deliver, businesses must go beyond simply testing new page headers or creating targeting rules. Here are five landing page optimization strategies that will help you convert more website prospects. More

Boyd Enterprises announces New Mini Chemi-Pure Elite for Nano Tanks!

Good thing now come in small packages. All-in-one filter media is now available for your nano tank! Same quality and formula as our larger containers. Treats up to 10 gallons.

Connecticut to regulate 'wild animal' possession
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Connecticut Department of Environmental Protection has issued a proposed rulemaking regarding the establishment of a list of wild animals to be banned from possession and import/export from the state. The department will hold a public hearing on the proposal on Feb. 15, and will accept written comments until March 1st. The proposal creates four lists, dividing species into four different "wild animal" categories. More

Nebraska bill to amend Commercial Breeder Act
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Nebraska legislation amending the Commercial Dog and Cat Operator Inspection Act has been set for a Feb. 8 hearing before the Agriculture Committee. The bill would make a number of revisions to existing law to adversely affect breeders, including excessive enclosure requirements, restrictive breeding mandates, and new veterinary examination requirements, among other provisions. PIJAC is urging immediate contact with all committee members, as well as the legislator representing your district. More

Buy the HALTI Direct!

The original and still the best, the HALTI headcollar is used by millions of satisfied dog owners to stop dogs from pulling. The Halti comes in 6 sizes and 4 colors and is recommended by trainers and veterinarians worldwide. Company of Animals is now your DIRECT source for the Halti headcollar. 

Abaxis to form commercial laboratory for vets
Veterinary Practice News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Abaxis Inc. has plans to enter the animal health commercial laboratory market with a new alliance with Kansas State University, K-State Veterinary Diagnostic Lab and the National Institute for Strategic Technology Acquisition and Commercialization, the commercial arm of Kansas State University. More

JHP Pharmaceuticals and Putney Inc. announce multi-year contract manufacturing agreement
JHP Pharmaceuticals, LLC and Putney Inc. via    Share    Share on FacebookTwitterShare on LinkedinE-mail article
JHP Pharmaceuticals, a leading provider of contract manufacturing services for sterile injectable products, announced that it has entered into a multi-year contract with Putney, Inc., a well-established and growing provider of veterinary pharmaceutical products. JHP will be responsible for manufacturing and supply of a lyophilized veterinary product. Jean Hoffman, CEO and founder of Putney said, "We are pleased to partner with JHP Pharmaceuticals in the manufacture and supply of this significant product in veterinary health care." More


100% Natural with no Preservatives, Additives,or Flavorings. Made with unique ingredients chosen for their nutritional benefit to species. Each variety contains ingredients specially selected to appeal to the natural desires of the bird or small animal. Each ingredient provides specific nutritional benefits, too.

WPA Pet Industry Briefs
Colby Horton, Vice President of Publishing, 469.420.2601   Download media kit
Stephanie Studer, Sr. Content Editor, 469.420.2655   Contribute news
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