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How to see the big picture without losing sight of the details    Share    Share on FacebookTwitterShare on LinkedinE-mail article
So often in our attempts to get on the same page, we overlook the fact that organizations — like books — have many different pages. It’s how all of the pages combine to create the entire book, or the entire organization, that is most important. In your company (and most others), the various functions and departments (the pages) have different areas of focus, specific divisions of labor. But when they work together, they should all have unity of purpose. More

5 habits of customer-obsessed companies
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Companies that place a high value on digital user experience dominate their markets. Companies like Intuit, ESPN, Facebook, eBay, LinkedIn, Zynga, Google, PayPal, FedEx, and Harley Davidson. User-experience-obsessed companies operate in five key ways. Here's how you can practice the same top five habits. More

A CEO speaks out about speaking out
Fast Company    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Ronen Shilo, CEO of Conduit, writes, "Here's the paradox: I run a company that's incredibly visible, but not that well known. Conduit has 260 million users around the world, but our brand isn't top of mind. It's not even mid-mind, to be honest. One of the reasons is that I had never made a personal effort to get out in front of the company and act as a public advocate. That's changed now. I'm becoming more visible, leaving many people wondering why I've decided to emerge from my cave. Have I developed a newfound urge for the spotlight? Am I jealous of Zuckerberg? Why the sudden availability?'" More


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6 ways leaders are different
Great Leadership    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Business and leadership author Mark Miller writes, "For more than a decade, I've used the metaphor of an iceberg to talk about leadership — the 10 percent above the water line represents the skills of the leader and the 90 percent below represents their character. However, the question I have gotten consistently ever since I started using the iceberg illustration is, 'What are the character traits of great leaders?'" More

Veterinary spending projected to slow in 2012
Veterinary Practice News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The veterinary segment is expected to follow an industry-wide pattern of flatter growth in 2012, according to the American Pet Products Association. Spending in the veterinary care category grew by 2.9 percent from 2010 to 2011, and the APPA anticipates a 1.3 percent rate of growth through 2012. The pet industry as a whole grew by 5.3 percent from 2010 to 2011, surpassing $50 billion in overall spending, and is projected to grow by 3.8 percent through 2012. More

Mexico Pet Expo 2012 to Establish Mexico as a global platform for Pet Industry Business Professionals.
Mexico Pet Expo 2012 will be attracting 3,000 international buyers and 125 exhibitors in its inaugural year. A business to business event, Mexico Pet Expo will also be offering Industry professionals the opportunity to participate in education seminars, covering all different facets of the industry such as: Retail/Pet Shop Management, Veterinarian services, Product/Service marketing and management, Pet Business Management and much more. Please visit for more information.

Arizona citizens subject to seizure of pets under new bill
PIJAC    Share    Share on FacebookTwitterShare on LinkedinE-mail article
This legislation provides that a peace officer, county enforcement agent or animal control officer may enter an enclosed area or yard, a structure outside of a residence or a vehicle to seize an animal that is in plain view. These officials may enter such properties if there is probable cause to believe that an animal is suffering from cruel mistreatment, cruel neglect or abandonment. HB 2462 grants a peace officer, county enforcement agent or animal control officer the authority to use reasonable force to gain access to an animal. HB 2462 is set to be heard by the Senate Committee on Veterans, Military & Government Affairs on March 6. More

APPA: Annual pet spending reaches all-time high
The Associated Press via US News and World Report    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Americans spent nearly $51 billion on their pets in 2011. The American Pet Products Association says that is an all-time high and the first time in history more than $50 billion has gone to dogs, cats, canaries, guppies and the like. Food and vet costs accounted for about 65 percent of the spending. But it was the service category that grew the most. Spending on grooming, boarding, pet hotels, pet-sitting and day care surged nearly 8 percent to $3.8 billion in 2011. More

Pet custody cases on the rise
The Associated Press via    Share    Share on FacebookTwitterShare on LinkedinE-mail article
They still fight like cats and dogs in divorce court, but more and more they are fighting about cats and dogs. Custody cases involving pets are on the rise across the country. "As pets become more popular it's becoming more of an issue," said family law attorney Craig Simon. "I see pet custody issues come up in about one in every three divorce cases." More

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