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Home   Membership   SuperZoo   America's Family Pet Expo Nov. 8, 2011
Getting new business through teaming
American Express OPEN Forum    Share    Share on FacebookTwitterShare on LinkedinE-mail article
One of the biggest challenges for small businesses looking for new customers is getting in the door. For many businesses, a great way to get started is to work with another, more experienced company in a teaming arrangement. Teaming can also provide experienced contractors with a new way to access more opportunities to grow. While businesses find a teaming strategy useful for government contracts, it can also be used in corporate procurement and selling to small and mid-sized firms. More

Boyd Enterprises announces New Mini Chemi-Pure Elite for Nano Tanks!

Good thing now come in small packages. All-in-one filter media is now available for your nano tank! Same quality and formula as our larger containers. Treats up to 10 gallons.

Is your customer service sabotaging sales?
CBS Moneywatch    Share    Share on FacebookTwitterShare on LinkedinE-mail article
It doesn't take a genius to figure out that when the cost to acquire customers (CAC) exceeds the lifetime value of the customer (LTV) the business model is doomed to fail. However, the simple arithmetic (LTV-CAC) can get pretty complicated if you throw in the wild card of customer retention. More

Create disruptive new retail experiences
Fast Company    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Have you wondered why we linger in an Apple store, playing with shiny screens, but never set foot in a Sony Style store (which, incidentally, has its devices locked behind glass doors)? Why are one company's stores a multi-billion dollar business while the other doesn't even show up in their annual report? The difference is that Apple has created something very different from the cold, "hands-off" nature of traditional high-end stores, while avoiding the clutter of a warehouse store. In sociological terms, Apple has very deliberately changed the "script" of electronics shopping. More

Get ready for holiday shopping
Inc.    Share    Share on FacebookTwitterShare on LinkedinE-mail article
VideoBriefThe holidays are expected to bring only a modest cheer to business owners this year. Holiday retail sales are expected to grow by only 2.8 percent, according to the National Retail Federation. ShopperTrak and IBISWorld estimate sales growth at 3 percent. In this week's TrendWatch,'s Allison Fass talks with retail strategist Alison Levy, of Kurt Salmon, about what retailers can expect from the American consumer through Thanksgiving and Christmas. Watch the video to find out her advice for small business owners. More

Clayton Muniz named International Groomer of the Year at leading industry trade show
Cardinal Crystal Awards    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The best and the brightest of the competitive dog grooming industry recently gathered at the SuperZoo pet retailer trade show at Mandalay Bay in Las Vegas for the annual presentation of the Cardinal Crystal Grooming Achievement Awards, the industry's version of the Oscars. This year's awards saw Brazil's Clayton Muniz win his second International Groomer of the Year award. More

FDA now testing petfood, pet treats for Salmonella
Petfood Industry    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The U.S. Food and Drug Administration has started to test pet food for Salmonella contamination to prevent pet owners from getting sick by handling the pet food. In October 2011, FDA investigators began taking samples of dry pet food, pet treats and pet diet supplements from distributors, wholesalers and retailers such as PetSmart, Petco, WalMart, Costco, Sam's Club and Target. More

Are our patients being sold out by Big Pharma?
Veterinary Practice News    Share    Share on FacebookTwitterShare on LinkedinE-mail
According to a recent Wall Street Journal piece, pets who rely on drugs approved for people are likely to suffer now that nearly 200 of these are in short supply. This news is according to the American Society of Health-System Pharmacists. Only a fraction of the drugs we veterinary professionals use on our patients are actually approved for use in veterinary settings. That's mostly because it's expensive to get drugs approved for specific indications in specific species (as the FDA requires for each individual drug). More
WPA Pet Industry Briefs
Colby Horton, Vice President of Publishing, 469.420.2601   Download media kit
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