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5 ways to reduce failed appointments
Dentistry IQ
Appointment failures, either by cancelling or not showing, result in the loss of manhours and production for practices. We hear this in just about every office we walk into — "Today’s schedule was beautiful when we left yesterday, but then the phone started ringing today … There is no single best way to handle appointment failures. We’ve all been told that we can help eliminate these failures by impressing upon patients the importance of keeping their appointments. We can do this by using correct and professional verbiage, and while that is true, what if that alone is not working? What else can you do?
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Dental assistants believe certification issues affect salaries
Dentistry IQ
The spectrum of dental assisting requirements, including certification and on-the-job training, both weigh heavily on dental assistants' minds as they grapple with being one of dentistry’s lowest paid staff members in the economically challenged year of 2013, according to the results of a Dental Assisting Digest survey.
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Navigating the Affordable Care Act, whose health insurance exchanges open today, Oct. 1
The Washington Post
The online health insurance marketplaces — the centerpiece of President Obama's healthcare law — is scheduled to open for business. The plan is for millions of Americans to go online to compare health plans, find out if they're eligible for federal help with premiums and buy coverage.
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I don't get any coworker respect in my new position
Dentistry IQ
QUESTION: "I'm a new office manager and I'm having trouble with the team not respecting me. I used to be the receptionist and I was recently promoted to this position. What am I doing wrong?"
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Women 6 times 'more disgusted by dental treatment' than men
Medical News Today
After looking at pictures of dental treatment scenes, researchers discovered that female patients scared of the dentist were six times more likely to be disgusted with what they saw, compared with non-dental phobic women.
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Feng shui: Creating the right environment for your medical office
By Jessica Taylor
Take a minute to look around your office. Is it appealing to your patients? Does it promote well-being? Believe it or not, your office layout affects your work life as well as your patients; feng shui can also affect you, your patients and staff. How a space feels affects how people respond at a conscious and unconscious level, says feng shui consultant and lecturer Linda Varone, RN, MA, CFS .
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Geographic disparities show divided nation on access to care
Inside Dental Assisting
Access to affordable healthcare and quality of care vary greatly for low-income people based on where they live, according to a new Commonwealth Fund scorecard. The Scorecard provides the first state-by-state comparison of the healthcare experiences of the 39 percent of Americans with incomes less than 200 percent of the federal poverty level, or $47,000 a year for a family of four and $23,000 for an individual. Low-income people account for at least 25 percent of total state populations, and as much as nearly half (47 percent) in some states — including Arkansas, Louisiana, Mississippi and New Mexico.
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Aesthetic dentistry may not make you happier
ScienceDaily
Dentists need the support of health psychologists to enhance patients' satisfaction with their appearance before they embark on aesthetic dental procedures.

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How bad gums lead to arthritis
Genetic Engineering & Biotechnology News
Scientists at the University of Louisville School of Dentistry report that they have discovered how the bacterium responsible for periodontal disease worsens rheumatoid arthritis.

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New influenza threats
Dental Economics
Although we are now long past the typical time for outbreaks of seasonal influenza, there have been several reports recently of new influenza viruses that are causing concern for the Centers for Disease Control and Prevention.

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FDA to regulate some health apps
The New York Times
The Food and Drug Administration said that it would regulate only a small portion of the rapidly expanding universe of mobile health applications, software programs that run on smartphones and tablets and perform the same functions as medical devices.
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HPV linked to growing number of young adults with oropharyngeal cancer
Compendium
The human papillomavirus (HPV) may be to blame for the alarming increase of young adults with oropharyngeal cancer, according to researchers from Henry Ford Hospital in Detroit. The study reveals an overall 60 percent increase from 1973 and 2009 in cancers of the base of tongue, tonsils, soft palate and pharynx in people younger than age 45.
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Olympians say poor oral health is impairing performance
ScienceDaily
Many of the elite sportsmen and women who competed at the London 2012 Olympic Games had poor levels of oral health similar to those experienced by the most disadvantaged populations. Eighteen percent of athletes surveyed said their oral health was having a negative impact on their performance.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Coworker's poor performance is strain on entire dental staff (Dentistry !Q)
Hepatitis C case linked to Oklahoma dentist's office (CNN)
American Dental Association statement on infection control in
dental settings
(American Dental Association)

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Colby Horton, Vice President of Publishing, 469.420.2601
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Yvette Craig, Senior Content Editor, 469.420.2641  
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