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I've been preaching to our collection agency clients that you definitely can make money handling international claims. And we're finally getting some traction.

It used to be that collection agencies avoided international claims. The technology wasn't there. You had to fax everything. Long-distance calls were expensive. And you wondered if your overseas mail would arrive. Handling international collections truly was an expensive, hit-or-miss proposition. Still, some forwarders took the work as a loss leader, hoping to retain other parts of the creditor's business.

Everything is different now. The world is smaller. At we've established good international connections, regularly re-connect with most of them at conferences, and have the ability to communicate in non-U.S communities and countries.

To forwarders here in the U.S., I say go after the international work on a case by case basis, you can make more money than you can with domestic work. We've got the network to help you collect. We'll hook you up with local connections in various countries that will work at reasonable rates found in the U.S.

To non-U.S. forwarders, I say use as a resource. I've received emails from Australia asking me, "Who should I use in Bolivia?" Or "I see you have a collections firm in Korea — what can you tell me about them?" So, if you're a forwarder in London for example and want to send a case to one of many other countries, use ALQ as a resource to collect your accounts.

Thomas W. Hamilton

 Industry News

Securing a lien against intellectual property
By Amanda R. Yurechko, Esq.
Securing a lien on personal property, whether through the recording of a security interest, or seizing the property post judgment is routinely used by creditor's to protect their interest in a debtor's property. However, what if the only asset a debtor has is intellectual property? How do you protect a security interest in that intellectual property against other creditors of that debtor?
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Recoveries can turn legal departments into profit centers
Corporate Counsel
Traditionally, corporate legal departments play defense, not offense. However, there is a recent trend that is turning tradition on its head and turning legal departments into profit centers. This trend does not suggest that legal departments should chase dollars indiscriminately.
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Overcoming the obstacle of a youthful appearance
The Legal Intelligencer
Laura Whipple writes: "As a young associate in a busy Social Security disability practice, I attend between five and 10 administrative law hearings on average each week. This guarantees one thing in particular: I am going to have a lot of client interaction. And yes, I said it, I am a young associate. At the age of 26, I look about my age. This has raised concerns about my competence and has drawn skepticism from some of my clients."
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6 new rules for commercial arbitration
Corporate Counsel
The American Arbitration Association, whose arbitration rules applied to 6,000 commercial disputes last year, released updated commercial arbitration rules on Sept. 9. The changes come largely as a result of "party preferences," AAA General Counsel Eric Tuchmann told
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How to find the best employees
Ilya Pozin writes: "High unemployment has saturated the job market with applicants so it's harder than ever for employers to weed out top candidates. Recently, my company was looking for an office manager, and in just two days our job posting received more than 200 applications. Filtering out unqualified candidates became a huge task."
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CFPB warns companies to fix credit report errors
Corporate Counsel
If there's one thing any consumer looking to buy a car or get a new credit card knows, it's this: Your credit report is everything. But sometimes, the reports have mistakes. The Consumer Financial Protection Bureau recently issued a stern warning about the duty of companies to investigate disputes involving potential mistakes, and threatened to bring enforcement actions against those that don't comply.
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Are time and cost efficiencies in arbitration a fantasy?
The Legal Intelligencer
In many cases, the distinction between litigation and arbitration has become blurred as more litigation practices are infused into arbitration. Clients thus lose the cost and time savings that they sought by selecting arbitration in the first place.
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What our clients have to say:
I've been listed with ALQ since I started my collection practice over 15 years ago and it's been one of the most valuable relationships I've had. At professional conferences, Tom is always available to discuss new business opportunities or to help out with special problems. When local colleagues ask me for an out-of-town referral, I do not hesitate to consult the ALQ.

— Stephen A. Bernheim, Attorney at Law, Edmonds, Wash.

We have been working with ALQ for over 30 years and have been nothing but satisfied with the level of professionalism. Tom, Nancy and their staff have always gone above and beyond when responding to our inquiries or needs and we look forward to working with ALQ for many years to come.

— Katie Whitmore, Legal Collector, Atradius Collections, Inc., Itasca, Ill.

Upcoming Events

Oct. 16-19, 2013
National Association of Retail Collection Attorneys Fall Collection Conference
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Oct. 30-Nov. 2, 2013
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Nov. 3-6, 2013
National Association of Subrogation Professionals Annual Conference
Hilton Bayfront — San Diego

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