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CNN
Oklahoma Attorney General Scott Pruitt is President-elect Donald Trump's choice for Environmental Protection Agency administrator, his former campaign manager told reporters recently.
"Attorney General Pruitt has great qualifications and a good record as the AG of Oklahoma, and there were a number of qualified candidates for that particular position that the President-elect interviewed and he settled on Attorney General Pruitt and we'll look forward to the confirmation hearing," Kellyanne Conway told reporters.
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Inc.
As any service provider can attest, there will come a time when you encounter an unhappy client. No matter how exceptional your employee or business performs, it's almost an inevitable guarantee that someone at some point will be unsatisfied. But what if they're more than just unsatisfied and unhappy? What if they're furious? So furious they're confrontational? So confrontational they want to exact some kind of revenge or punishment on your business?
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Window Film Magazine
The incoming president has vowed to overhaul the U.S. tax code in 2017, and the GOP-led Congress is ready to make that happen in the coming year. That means many popular tax code provisions for homeowners that expire at the end of December, such as deductions for buying energy efficient solar control window film, may not be extended.
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By Michelle LaBrosse
 For many businesses, winter is a busy and frenetic time of the year. It just so happens that the need for increased productivity also coincides with fewer work days to do the work, since many holidays fall during this time. A good manager has the time management, decision-making and organizational skills to lead her team through this challenging time of the year. She also has another important quality that is too frequently overlooked: patience.
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Forbes
Your business is on track for another year of double-digit growth, and you have a more-than-healthy cash flow in your corporate bank account. Nicely done! But when it comes to year-end tax planning, you may have to pay Uncle Sam more than your fair share if you aren't taking the right steps. Not only that, but you'll waste a precious opportunity to take advantage of discount growth options for 2017.
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Construction Dive
Many construction projects turn out just as all parties expect — the job gets finished on or near schedule, and everyone gets paid for the work they completed.
However, once in a while, there is a disagreement too contentious or too large in scope to be worked out during a few job site meetings. Without a firm dispute resolution process in place, these conflicts can quickly get out of hand. However, most standard forms of construction contracts outline the steps necessary to achieve a fair outcome.
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Inc.
Are you guilty of terrible voicemail etiquette? Chances are high the answer is yes. Customer service expert Nancy Friedman (The Telephone Doctor), who provided the inspiration for these telephone sins, has made a practice of betting audiences the cash in their wallet that they have one or more of these offending phrases on their cell or office phone at that moment. According to Friedman, she's never yet had to pay. When was the last time you listened to your own voicemail message?
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