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COMMERCIAL COLLECTION AGENCIES OF AMERICA NEWS
Are you asking the right question?
Commercial Collection Agencies of America
Many of your companies send out requests for proposals, or requests for information, for debt recovery services.
Many of you receive telephone calls from collection agencies soliciting your business.
Are you asking the right question? Besides asking about processes, techniques and rates, are you asking,
"Is your agency certified by Commercial Collection Agencies of America?"
If not, you should.
Certification, through Commercial Collection Agencies of America, ensures that your accounts are handled by a collection agency which is properly bonded and licensed, meets rigorous, ongoing requirements and adheres to a strict code of ethics.
Commercial Collection Agencies of America has the premier certification program in the industry. Promulgated by an independent Standards Board of professionals, including corporate credit managers, the requirements are intensive, making the program unparalleled.
Don't be confused by other certification programs which do not possess the necessary requirements to create a solid certification. Don't be confused by other associations which have certified and non-certified members. Commercial Collection Agencies of America is the ONLY organization in which ALL members are certified — quite a distinction.
Agency members of Commercial Collection Agencies of America, most of which have been certified for decades, are the leaders in the commercial collection industry, restoring billions of dollars back into the U.S. economy each year on behalf of their clients, while elevating the standards of the commercial collection industry.
Whether you are asking via RFP or RFI or you are fielding a call from a collection agency sales person, make sure you are asking the right question!
For a list of certified agencies, please visit www.commercialcollectionagenciesofamerica.com or contact Executive Director Annette M. Waggoner at firstname.lastname@example.org or
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US Senate Banking chair says looking closely at Fed governance
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The Wall Street Journal
The city of Stockton, California left bankruptcy protection on Feb. 25, bringing to close years of cost-cutting efforts that affected bondholders, taxpayers and its retired employees. Stockton leaders said the 300,000-resident city will leave so-called Chapter 9 protection — the type of bankruptcy procedure used by struggling municipalities — on sturdier financial ground.
Archdiocese plans property sales to pay bankruptcy debts
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How great coaches ask, listen and empathize
Harvard Business Review
Historically, leaders achieved their position by virtue of experience on the job and in-depth knowledge. They were expected to have answers and to readily provide them when employees were unsure about what to do or how to do it. The leader was the person who knew the most, and that was the basis of their authority. Leaders today still have to understand their business thoroughly, but it's unrealistic and ill-advised to expect them to have all the answers.
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