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COMMERCIAL COLLECTION AGENCIES OF AMERICA NEWS

Meet Me in St. Louis
Commercial Collection Agencies of America
Commercial Collection Agencies of America will proudly exhibit at the NACM's 119th Credit Congress and Expo starting Sunday, May 17, 2015 at America's Center in St. Louis, Missouri.

When attending the event, please make sure to stop by the booth to learn which agencies in the United States are the leaders in the commercial collection industry.

In between your educational sessions and other networking functions, visit with the staff of Commercial Collection Agencies of America to learn about the superior certification which ALL agency members maintain. The certification program requirements provide for the strongest, most viable agencies across the nation to offer the highest level of professional service to the business credit community.

A listing of members will be available, along with valuable educational materials that you can share with your credit and collection departments.

We look forward to meeting and talking with you about the importance of using agencies certified by Commercial Collection Agencies of America.
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INDUSTRY NEWS


The primary challenges faced in credit application processing
Credit Today
According to Credit Today's benchmarking survey on credit applications, incomplete applications and missing signatures are the primary challenges in credit app process. Another big challenge involves the credit reference checking process. Tied into both of these issues is the challenge of turning around credit applications in a timely manner, especially when orders have already been booked. On more than a few occasions, the sales department was brought into the conversation, both for good and bad.
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EveryWhere Global files for prepackaged Chapter 11 plan
The Wall Street Journal
EveryWare Global Inc., maker of Anchor Hocking and Oneida kitchen products, filed for Chapter 11 protection recently with plans to implement a debt-for-equity swap with senior lenders. In a filing made in U.S. Bankruptcy Court in Wilmington, Delaware, EveryWare said it has assets of $237.8 million and liabilities of $380.4 million. The company said earlier this month that it had already reached a deal with its secured lenders, which are owed $248.7 million.
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As Greece battles a debt crisis, its banks issue more short-term debt
The New York Times
A strange thing is happening as Greece struggles to avert bankruptcy: Its troubled banks are loading up on more debt. These short-term bonds, which have been issued by the country's largest banks and carry the guarantee of the Greek government, are not being sold to foreign investors. They are being issued to the only entity that would dare buy them: themselves.
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Energy company Samson hints at bankruptcy
The New York Times
When a group of investors led by Kohlberg Kravis Roberts bought the oil producer Samson Resources for $7.2 billion more than three years ago, analysts regarded the deal as a triumph. Now, burdened by tumbling oil prices and a heavy debt load, Samson may file for bankruptcy protection. The company disclosed in a regulatory filing on that it might try to reorganize under Chapter 11. It added that it had hired advisers to assist in its efforts.
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Performance evaluations that employees and managers love
By Hank Boyer
What is your first reaction to the phrase "annual performance evaluation"? If you are like most managers and employees, you don't really care for them. But it does not have to be that way. If done effectively, both employees and their managers will look forward to the process and will be willing participants. When the organization aligns around something as fundamental as an honest dialogue about performance, the future can be so much brighter. Here's how organizations can "fix" their performance evaluation process.
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How to run a great virtual meeting
Harvard Business Review
Virtual meetings don't have to be seen as a waste of time. In fact, they can be more valuable than traditional face-to-face meetings. Beyond the fact that they're inexpensive ways to get people together — think: no travel costs and readily available technology — they're also great opportunities to build engagement, trust and candor among teams.
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The secrets to building a constructive feedback culture
Fast Company
One of the most important parts of any organization's culture is the way that feedback is given and received. Feedback on the shortcomings of a piece of work can be constructive, allowing progress and improvement. But it can also be destructive, undermining employees' confidence and preventing them from doing their best work. Given this challenge, many leaders chicken out and provide only cursory feedback, avoiding the backlash negativity can bring. But this can be just as destructive in the long term.
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The Pillars
Annette M. Waggoner, Executive Director, 847.907.4670

Colby Horton, Executive Vice President of Publishing, 469.420.2601
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Cait Harrison, Content Editor, 469.420.2657   
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