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COMMERCIAL COLLECTION AGENCIES OF AMERICA NEWS

Don't miss the next webinar on Dec. 11, 2014
Commercial Collection Agencies of America
Did you know that 83 percent of successful people have a high level of self-awareness?
Which is more important — EQ or IQ?
Do you know how to avoid the five things people hate about a sales pitch?
How do avoid having your feelings determine your performance?

ANSWERS and more....

...can be found by attending Commercial Collection Agencies of America's next webinar

MASTERING EMOTIONAL INTELLIGENCE


Thursday, Dec. 11, 2014 at 11:00 a.m. (central)
Barry Elms of Strategic Negotiations International will provide useful training tools for your staff

Don't miss out in the last of our fall webinar series. Previous Commercial Collection Agencies of America webinars have had record attendance and rave reviews by attendees.

Simply email your name and the names and email addresses of your staff who would like to attend to awaggoner@certifiedccaa.com to register. Registration is $149 for non-members.

Commercial Collection Agencies of America is the only organization which consists of ALL certified agencies; an organization built the following pillars: education, expertise, ethics and experience.

Commercial Collection Agencies is geared toward elevating the standards of the debt collection industry, while providing education, networking and unparalleled benefit to its members.
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INDUSTRY NEWS


The downside of automatic credit holds
Credit Today
What are credit holds really holding up? Are they stopping orders from going out to customers who can't pay for them? Or are they a nuisance interfering with the smooth operation of your order-to-cash process? Too often, contends this credit management veteran, it's the latter. "We had an interesting event about a year ago where a system glitch caused nothing to go on hold from our service departments for over 60 days before we caught it," says this veteran credit exec.
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Medtronic's $17 billion bond sale is year's largest
The Wall Street Journal
In the race to tap bond investors for cash, Medtronic Inc. has outdone Apple Inc. and Alibaba Group Holding Ltd. The Minneapolis medical-device maker completed the largest corporate-debt sale of the year recently, raising $17 billion in a deal that underscores the booming investor appetite for highly rated bonds.
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What you need to create stellar teams within your company
Fast Company
While many leaders believe if you hire only A-players, then you should end up with an A-team, this isn't always the case. Sometimes all it takes is a small amount of star power. The idea that all superstar performers will create unprecedented excellence at your company is actually a myth for a couple reasons.
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Bumi investment arm files for creditor protection in US
Bloomberg
Three units of PT Bumi Resources, Asia's most-indebted coal miner, filed for creditor protection in the U.S. after failing to make a semi-annual interest payment. Bumi Investment Pte Ltd listed assets and debt of as much as $1 billion each in Chapter 15 papers filed in U.S. Bankruptcy Court in Manhattan.
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The 4 unicorns of modern management
Forbes
There are a few myths the contemporary management consulting crowd has championed in recent years. Forget the Four Horsemen of the Apocalypse. We're talking more like the Four Unicorns of Utopia, galloping along on rainbows. The belief in these happy beasts has grown within our organizations because well-intentioned experts have been trying to bring about massive social change by preaching a kinder, gentler form of management.
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House passes rules for big banks in bankruptcy
The Associated Press via ABC News
Bipartisan legislation that rewrites bankruptcy law was passed on a voice vote in the House recently. The legislation lays out rules for big failing banks that enter bankruptcy proceedings, and it supported by Wall Street Banks. Opponents say it favors big banks at the expense of their trading partners, not helping to prevent a future taxpayer bailout of banks.
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Ruling in potential class action takes a step back on voice mails
InsideARM
After a string of debt industry victories claiming violations of the FDCPA in voice messages, a collection agency in South Carolina last month was handed a defeat by a federal judge for failing to properly identify itself in a voice mail. The judge used the Foti decision in her opinion on the case.
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China releases plan for banking deposit insurance
The Wall Street Journal
China took a major step toward reinvigorating its lumbering banking sector by formally proposing a deposit-insurance system, a long-awaited move that is aimed at better disciplining its lenders and their customers. The State Council, the Chinese government's top decision-making body, recently released a draft of a plan to insure up to $81,000 in deposits made by businesses and individuals per bank.
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Attorney: Detroit not quite ready to exit bankruptcy
Detroit Free Press
Detroit's Chapter 9 bankruptcy won't officially end until at least Dec. 8, an attorney said in court recently. The city must still revise its two-year budget to incorporate the spending plans outlined in its bankruptcy restructuring plan, which won't happen until the first week of December, bankruptcy attorney Heather Lennox said.
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The Pillars
Annette M. Waggoner, Executive Director, 847.907.4670

Colby Horton, Executive Vice President of Publishing, 469.420.2601
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Caitlin Harrison, Content Editor, 469.420.2657   
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