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Performance Digest
Feb. 24, 2009
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How Companies are Nurturing Leaders
from Livemint
New Delhi: Eighteen months ago, Manas Pandit was leading a group of analysts in the Netherlands office of computer services provider Tata Consultancy Services Ltd (TCS) when his reporting head was promoted. Pandit, a high-performing manager, was picked as one of the candidates to fill his boss’ shoes. More

Workforce Management Survey Results: DOs and DON’Ts in a Down Economy
from Business Wire
Taleo Corporation, the leading provider of on-demand talent management solutions, today announced findings from a global survey of 345 corporate executives and respected talent management leaders: “Recessionary Management: The Top DOs and DON'Ts for Managing Talent in the Current Downturn.” The survey was conducted in December by Taleo Research and the Human Capital Institute. More

As Hospitals Turn to Performance Improvement Benchmarks to Save, Beware the Hidden Costs
from MSNBC
Hospitals around the country are struggling to stay profitable when revenues are declining, donations are down, and costs are up. Many hospital executives and boards of directors purchase performance improvement benchmarks to determine where their hospital's costs are high and savings are possible. More

Aligning Costs, Productivity & Quality
from Advance
Several trends are driving the health care industry's increased focus on improving care quality. These range from pay-for-performance and consumer-directed health care initiatives, to improving patient safety and the prevention of hospital-acquired infections. In fact, 56 percent of the CIOs who participated in the 2008 HIMSS Leadership Survey said that improving care quality is the top business issue at their organizations. More

When Not To Think About Continuous Process Improvement?
There are some Business Processes, where thinking about collecting Business Intelligence about your Processes, and effecting Continuous Process Improvement makes no sense what so ever. These are cases when a leapfrogging approach is what is needed, not incremental improvement but radical surgery, change, and Business Transformation. Sort of like, trying to improve the Horse Drawn Carriage Wheel Design, when cars are mass produced and being sold in thousands. More

Aberdeen's Human Capital Management Summit Approved for Credit by the HR Certification Institute
from CNN Money
Aberdeen Group, a Harte-Hanks Company, has partnered with eLearning, Global Retail Management (GRM), and the Southeast Chapter of IHRIM to bring together HR and human capital leaders to discuss their most critical issues, most importantly: How can today's workforce enable the organization to execute its business strategy in 2009? More

Cleaning Our Own House: Serious Need for Process Improvement in IT
from TechRepublic
Where Benny Sisko works, they’re undertaking a business process improvement effort for which he's leading the charge for the organization. Their effort actually began last summer, but the “perfect storm” (described below) took place, successfully derailing their efforts. Before things got derailed, they were making some real progress in the identification stages of the project and had a good plan for the future. More

Step-by-Step: Process Control — Eco Lifecycle Assessment and Improvement
from SMT Magazine
In the new green business climate, global manufacturing companies must continually assess and improve their products and processes to retain customers; gain competitive advantage; and comply with environmental legislation like RoHS, REACH, WEEE, and EuP. Eco lifecycle assessment and improvement processes are required for the management of the critical environmental aspects and impacts of product toxicity, waste stream management, and energy use. More

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