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Home   Membership   Chapters   Education   Resource Center   Certification March 8, 2011
Learning in real time
Chief Learning Officer    Share   Share on FacebookTwitterShare on LinkedinE-mail article
At Google, making the world's information accessible isn't just an external mission. It also informs how the company's engineers learn from one another. Everyday, 620 million people look to Google for information, according to statistics from web monitoring firm Pingdom. The site is an equal-opportunity source, whether users are searching for the latest news on Justin Bieber or learning how to set up an Excel pivot table. More

Best practices for strategic talent management in manufacturing organizations
Reliable Plant Magazine    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Increasingly CEOs, boards and other executives are asking human resources leaders to help achieve corporate goals by addressing a number of talent management challenges. Within the manufacturing sector, many organizations have implemented programs such as the ISO 9001 quality management system in an effort to drive profitability and competitiveness. ISO standards require organizations to be able to identify skill sets and competencies for each job in order to maintain certification. More

Don't miss out on registration savings: Beat the March 11 deadline
International Society for Performance Improvement    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Register by March 11 for THE Performance Improvement Conference and save 20 percent on registration fees. With more than 165 hours of educational sessions and access to top Performance Improvement experts, THE Conference is already a deal. Make that deal a little sweeter and register today! More

Health and safety jobs are a growth sector
The Vancouver Sun    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Unless — or maybe even especially if — your name is Evel Knievel, you probably want your workplace to be as safe as possible. And in British Columbia where the oil and gas, construction and heavy industry sectors continue to grow, the role of in-house health and safety professionals, and the officers hired by the province to conduct inspections and identify areas of improvement, is only expected to grow. More

The best ways to motivate people
Forbes    Share    Share on FacebookTwitterShare on LinkedinE-mail article
It used to be thought that money was the best way to motivate employees. Bonuses were given to workers achieving their objectives, pay raises were given to employees with outstanding performance, and stock options were granted to over-achievers. But when the difficult global economy took hold several years ago, many companies were forced to cut back on financial incentive programs or even put them on hold in order to stay financially viable. What can managers do to motivate employees when they have lost the previous ability to provide financial incentives? More

How to use HPT to navigate the gray space for positive change
International Society for Performance Improvement    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Gray Space Organizations are created and work in the gap between organizations that are the authorized 'owners' of social and public issues to drive positive change. Gradually, these gray space navigators influence the actions and decisions of owners and stakeholders, convert the 'owners' to clients, or leverage their strengths and weaknesses to make needed changes happen. Gray Space Organizations use social entrepreneurial approaches to work for the greater good. More

Texts, transactions and relationships
Management-Issues    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Staying with the U.S., in the wider population it has been reported that in 2010 there were 2.3 billion text messages sent each day. On the latest figures available, on average, people sent three text messages versus two phone calls. No doubt those figures have increased and the gap has widened today. It's also probable that this trend is worldwide. So what's this got to do with management? At its heart, good management is about communication. More

Measuring what matters: From outputs to outcomes
Forbes    Share    Share on FacebookTwitterShare on LinkedinE-mail article
We live now in the age of customer capitalism. The era of shareholder capitalism, i.e. pushing products and services at customers, tweaking the supply chain, parsing and manufacturing demand, with the single-minded goal of making money of shareholders, is for most practical purposes over. As a result of epochal shift of power in the marketplace from seller to buyer, the customer is now in charge. Making money and corporate survival now depend not merely on satisfying customers but delighting them. To prosper, firms must offer a continuing supply of new value and deliver it sooner. The new bottom line of business is: Is the customer delighted? More

How to tackle the most common BPM challenges    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Connie Moore, Vice President and Research Director at Forrester Research recently wrote, "Throughout 2010, I talked with a number of business process executives that are members of Forrester's Business Process Leadership Board. These leaders all drive large business process management, or BPM, initiatives in the U.S. and Europe, focused on continuous improvement and business transformation. I usually begin those conversations with a question: What's your biggest problem with BPM in your organization? Invariably I get a list of the big issues keeping BPM from progressing within the organization, and interestingly, the list of challenges remains the same across industry sectors and geographic regions." More

Wellness and workplace productivity
Chicago Tribune    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Fitness and nutrition are hot topics these days, due in part to a soaring obesity rate in the United States, and workplace wellness is no exception. Why? Healthy employees are more successful and of greater benefit to a corporation, not to mention happier and often less costly in terms of health care. More
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Disclaimer: The articles that appear in Performance Digest are chosen from a variety of sources to reflect media coverage regarding human and organizational performance improvement. An article's inclusion in Performance Digest does not imply that the International Society for Performance Improvement (ISPI) endorses, supports, or verifies its contents or expressed opinions. Factual errors are the responsibility of the listed publication.
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