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Home   Membership   Chapters   Education   Resource Center   Certification Nov. 2, 2010
Sensing a need to operate differently
Human Resource Executive    Share   Share on FacebookTwitterShare on LinkedinE-mail article
"We're really having to learn how to change our work processes so that you can have people halfway around the globe working on the same thing," says Mike Davis, senior vice president of global human resources at General Mills. "Our global teams are telling us the work process has to change, because if team members have to wait to check in on every step, they lose a whole day waiting for replies on check-ins across time zones." Pitney Bowes has adopted these concepts as the underpinnings of its transformation from a product company selling postage meters to a solutions company helping customers manage their "mailstream." For most of its history, the company manufactured and serviced postage machines. More

Cultural change biggest challenge for Gov 2.0: AGIMO
Computerworld    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Gov 2.0 is progressing rapidly, but cultural change remains the biggest barrier to its widespread adoption, according to the Australian Government Information Management Office (AGIMO). Speaking ahead of the Gov 2.0 Conference in Canberra, Australia, AGIMO Assistant Secretary of the Online Services Branch, Peter Alexander, said the technical side of implementing Gov 2.0 was relatively easy, but the change management associated with a Gov 2.0 culture remained difficult to overcome. "It is the biggest challenge we have," Alexander told Computerworld Australia. "We can build technology to consult with people, release data sets technically — those things are manageable — but the challenge is culture and building people up to be comfortable with the community and building the community to be comfortable engage with us." Not only did proponents have to work within government agencies to advance Gov 2.0, but also within the broader community. More

ISPI SkillCast: Social media at work
ISPI    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Learn more about the startling growth of social media and social networking in our personal and business lives. We will begin the session with some level-setting on what social media is and then discuss the areas in which social media has the potential to improve organizational performance. Come take a look into Web 2.0/social media tools that can help leaders with their organizations and to improve the learning experience and impact of employees. This session is about how trailblazing organizations can use social networking tools effectively to improve organization performance. More

Thumbs down for the office
Management-Issues    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The majority of employees across the world do not believe that they need to be in the office to be productive and are demanding the tools and flexibility to work where, when and how they like. New research commissioned by technology company Cisco found that six out of 10 people believe that they can work as productively at home or on the move as they can in the office. In Asia and Latin America, this sentiment was even more marked. More than nine of 10 employees in India, eight out of 10 in China and three-quarters of those in Brazil said that they did not need to work in an office to be productive. More

Agile talent management is required during turbulent times    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Many corporate practitioners and HR consultants talk about being more strategic, but then turn around and focus on incremental improvements to strategies, models and practices decades old. When most, if not all, of the practices that form the foundation of the typical HR function today were conceived, times were different. Economic cycles have become more volatile, the nature of work itself has shifted to be more knowledge-oriented, and product life cycles have and continue to shrink. The strategies and approaches to talent management that worked when conditions didn’t change so quickly no longer align with the realities of today. New strategies and approaches that fundamentally alter how we organize work, resource the organization, and compensate for productivity are needed. Those new strategies are often referred to as agile strategies because they enable the organizations developing/adopting them to be extremely flexible and adaptable to volatile conditions. More

Survey: Economic confidence rises as more firms plan to hire
Reliable Plant Magazine    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Chief financial officers are slowly but surely easing from the recession, and are finding new opportunities to hire, despite unemployment levels remaining historically high. According to the most recent survey of CFOs conducted by Financial Executives International (FEI) and Baruch College's Zicklin School of Business, many companies are focused on retaining their existing talent, and are taking measures to do so. As their overall optimism rises, an increasing number of CFOs are showing interest in making acquisitions, demonstrating progress from the previous year. According to the third quarter 2010 "CFO Outlook Survey," CFOs are showing steady signs of increased confidence. Following last quarter's sudden decline, the third quarter CFO Optimism Index for the U.S. economy bounced back to rise nearly two points and the outlook for CFOs' own companies showed a comparable increase. More

10 ways poor training can cause ERP implementations to fail
CIO Magazine    Share    Share on FacebookTwitterShare on LinkedinE-mail article
When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training leads, etc.) what they are experiencing. Then they poke into a few areas looking for pain points and performance issues. They run a few tests to see if the surface symptoms match the deeper issues, and go further to uncover underlying training issues that might not yet have appeared as symptoms to the naked eye. To complete the analogy: Most of us have a handy "medical symptoms" guide or have bookmarked a Website to help us determine if that pain in our stomach is likely appendicitis, indigestion, or something far worse. The next step is to consult your physician. In the same vein, if you believe that training is or could be affecting the output of your ERP implementation, then you should immediately contact a reputable ERP training consultant. More

Give effective feedback to millennials
Businessweek    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Many business owners have noticed that the new crop of young workers is different from previous generations and are adjusting their management styles accordingly. One key difference? Millennials expect constant feedback on their performance. Here’s how to make sure the feedback you provide them is effective: More

Deltak engages in study to improve student learning outcomes in online higher education
Benzinga    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Deltak's Chief Learning Officer, Rob Schnieders, has authored a white paper discussing the importance of measuring student learning outcomes and using those measurements as a means of continuous improvement in higher education. The paper also includes details about a program Deltak is engaging in with one of its partner schools to develop and implement a system to accomplish just that. The white paper, titled "Measuring Student Success: The Importance of Developing and Implementing Student Learning Outcomes for Continuous Improvement in Higher Education," will be available at the 16th Annual Sloan-C International Conference on Online Learning where Deltak will be exhibiting. Deltak's Director of Online Learning, David Migliorese, will be in attendance to discuss the details of the paper as well as other ways Deltak is working to further its history of innovations in the online higher education industry. More

10 tips for making employees love their office
Inc. Magazine    Share    Share on FacebookTwitterShare on LinkedinE-mail article
You take your staff on kayaking trips. You order pizza for meetings. But who cares about the occasional extras if your workers aren't delighted to be in their workspace day-in and day-out? Inc. Magazine reviewed the best in office amenities and policies recently covered in Inc. and on for the highlights of companies making their offices into places their employees love coming to in the morning. More
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Disclaimer: The articles that appear in Performance Digest are chosen from a variety of sources to reflect media coverage regarding human and organizational performance improvement. An article's inclusion in Performance Digest does not imply that the International Society for Performance Improvement (ISPI) endorses, supports, or verifies its contents or expressed opinions. Factual errors are the responsibility of the listed publication.
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