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Hotel Room Reservation Deadline — This Friday, January 31
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SCWA
The past few years brought many changes to the car wash world. Changing business models; consolidation; changing customer buying habits; increased government regulations; new economic extremes. The 2014 SCWA Convention & Car Wash EXPO will explore information, strategy and solutions for a world in which the game is changing for car wash owners and suppliers. You can't predict the future BUT you can prepare for it. Click headline above to register TODAY!
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INDUSTRY NEWS


Providing quality customer service
Professional Carwashing & Detailing
Customer service is one of the most important aspects of any service industry. It is also something that can be greatly impacted by the business owners and managers. A job culture where quality employees are rewarded for their work, and asked how to improve the customer service experience, can go a long way to helping your reputation. The following are some tips on how to create an atmosphere where quality customer service flourishes.
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Woman sues after her car is struck in car wash
The Southeast Texas Record
A Village Mills resident is suing after sustaining injuries and damages when her vehicle was struck in a car wash. Doris Bertrand filed a lawsuit Jan. 6 in Jefferson County District Court against Nancy McComas Doiron and Devil River Inc., doing business as Bay Bright Car Wash and Detail Center. The complaint states on May 21, 2012, Bertrand was injured when Doiron struck her vehicle while she was halfway through the car wash.
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The good news, bad news, ideas to jump-start 2014 business tax planning
Forbes
Business owners, in particular, have come to realize they missed the opportunity for some 2013 tax savings and have vowed to get ahead of these tax issues in their 2014 business planning. Compounding what some call their "taxpayer's remorse" is confusion. Forty of the 500 provisions in the Patient Protection and Affordable Care Act amend or add provisions to the U.S. tax code. To help in the effort of making smart tax choices proactively, the following offers a look at the 2014 playing field for taxes.
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Looking for similar articles? Search here, keyword(s): Preparing for taxes.


FEATURED ARTICLE
TRENDING ARTICLE
MOST POPULAR ARTICLE
Auto show is more than a place to sell cars
The Daily Tribune
Most of the visitors to the recent North American International Auto Show's Education Day are still mastering the mechanics of a two-wheeler or just got their license to drive. But they all have dreams and that's a great deal of what fuels the show.

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Signage essentials: Your best silent salesmen
Auto Laundry News
There's an unsettling notion in the car wash industry that the equipment in the tunnel is the most important aspect in the business. Although how clean a car leaves your facility is important, how can you clean the car if customers never approach your wash to begin with?

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This car wash is making a difference
KGUN-TV
You go in with a messy ride, you leave with a clean one. It is standard operating procedure at places like Mister Car wash, but here, there's something more. "It's been positive for me, because I know I always do a good job," said Mister Car wash employee Eric Chehansky.

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New car wash and detailing business opens
Shelby County Reporter
A new car wash recently opened in Columbiana, Ala. Klassic Car Wash and Detailing, owned by Columbiana resident Corey Wilson, will offer buffing, shampooing, detailing and "whatever needs to be done," according to Wilson. All services are offered by appointment only. Wilson said he understands the need for employment and the importance of giving back to the community he's been a part of since 1970.
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Why company culture is so important
By Erica Cohen
Unless you've spent the last decade or so living under a rock, you've definitely heard the phrase "company culture" being bandied about. And while it's become the center of attention in many discussions about how to build a successful company, does everyone who talks about company culture actually understands what it means and how to create and maintain an authentic one?
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Car washes prevent damage from road salt
Professional Carwashing & Detailing
Professionals in the industry say that washing your car will do more than just make it look good. A car wash that cleans the rock salt off of your car will help prolong its life and value. This makes car washes particularly busy during the winter. "Generally car washes are about twice as busy in the winter as they are in the other seasons," said Clay Weber, of Car Buffs.
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Different types of small business loans
Fox Small Business
Banks may be lending to small businesses but they aren't the only game in town. Now more than ever, small business owners have a slew of options when it comes to borrowing money to support or grow their enterprise. Rewind a couple years and small business owners were almost completely shut out by banks that weren't looking to lend. That opened the door for more alternative players to enter the scene.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Dallas-Fort Worth small business lending soars 32 percent (Dallas Business Journal)
Generation Y driving less? New study from Deloitte says no (The Car Wash Business Blog)
Report: More water conservation, innovation needed in Texas (San Antonio Express-News)
Man in critical condition after being shot at car wash (Professional Carwashing & Detailing)

Don't be left behind. Click here to see what else you missed.


 


SCWA Today
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644  
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