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Mark Your Calendars
2013 SCWA Wade Welch Memorial Golf Classic
May 15
La Cantera Resort Golf Course
Westin @ La Cantera
San Antonio, Texas

Registration available March 1 at www.swcarwash.org

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INDUSTRY NEWS


Ramp up loyalty for bigger profit
Social Media Today
What business wouldn't love to have more returning customers? In tough times, customer loyalty helps the best companies stay ahead: A 5 percent lift in customer retention can boost profits by at least 25 percent. Use these three proven ideas to ramp up your retention rates and revenue.
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Reclaim retrofit — install process exposed
Auto Laundry News
The following article takes a close look at the install process of a water reclaim system, which can offer car wash operators plenty of savings. Buzz Glover writes, "When I was researching the merits of using a reclaim system, one of my biggest concerns and curiosities was the install process. I first needed to know where I could fit the reclaim pump stand into my already jam-packed equipment room. This knowledge allowed me to better understand which manufacturers' footprints were better suited for the space I had available."
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A hike in the minimum wage could be a huge boon to small businesses
Business Insider
During the State of the Union address President Barack Obama proposed raising the hourly minimum wage $1.75, from $7.25 to $9.00. This would be a significant move, and conveniently there's an immense amount of research available pertaining to its effects. Still a major question that hangs over the debate is the impact that a hike in the minimum would have on small businesses.
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Looking to share your expertise?
MultiBriefs
In an effort to enhance the overall content of SCWA Today, we'd like to include peer-written articles in future editions. As a member of SCWA, your knowledge and experience in the industry can be of great help to your fellow members. And we're hoping you'll share this expertise with your peers through well-written commentary. Because of the digital format, there's no word or graphical limit, and our group of talented editors can help with final edits. The only true stipulation we have is that you don't promote a specific product or service. It's not to say that you can't mention new technology or a new procedure associated with a specific company, but the article can't be an advertorial. If you're interested in participating, please contact Ronnie Richard to discuss logistics.
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Beware of the 5 tax hot spots
Professional Car Washing & Detailing
Over the next couple of months, most business owners will start getting their records together in order to file their taxes. It is important to understand what the Internal Revenue Service typically scrutinizes on a business tax return and hopefully, avoid an audit.
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Fast rising gas prices could hurt recovering economy
KTVT-TV
Just ask anyone about the rising price of fuel — and the frustration quickly surfaces. Gasoline prices around North Texas were recently hovering around $3.71 a gallon for regular unleaded. But, some commuters are already paying more.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    I-9? What's that? (By Richard A. Berman)
2013 Convention & EXPO (SCWA)
Senate starts work on $2 billion water plan (The Dallas Morning News)
Corporate tax tips for small businesses (Business 2 Community)
Houston, we have a problem — keeping customers happy when computers fail (Auto Laundry News)


Corpus Christi car wash helps with drought
KRIS Corpus Christi News
VideoBriefEven while in a drought many people still want their car to look nice and clean. But to do that means using quite a bit of water. One car wash has found a way to keep their customers happy and help save some water. "It's our job as stewards to be good stewards of whatever we have given to us," said Tommy Northcutt with Mr. Fancy Pants Car Wash. Mr. Fancy Pants recycles their water two different ways. One way is by reusing what they call, reject water. This is the extra water from the spot free rinse. Instead of just throwing it down drain, they use what's left over to make the different chemical mixtures to clean your car and to do the preliminary rinsing. The second way is by using reclaim water.
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Business, labor leaders reach compromise on immigration reform
Los Angeles Times
Business and labor leaders have hammered out the outline of a compromise on one of the hardest issues in reforming the nation's immigration system — how to handle future needs for foreign workers in the U.S. Although both sides say key details remain to be negotiated, the deal clears away a significant roadblock to further action in Congress. The bipartisan group of eight senators who have been crafting an immigration bill plans to meet this week to discuss the issue and has been waiting to see the results of the talks between the business and labor groups.
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Pay attention to these common OSHA citations
Professional Car Washing & Detailing
According to OSHA.gov, the top 10 most frequently cited standards from October 2011 through September 2012 were: fall protection; hazard communication; scaffolding; respiratory protection; control of hazardous energy (lockout/tagout); powered industrial trucks; ladders; electrical, wiring methods, components and equipment; machines; and electrical systems design. Gina Houser, safety and health coordinator for Autobell Car Wash Inc. pointed out that car care companies across the country are frequently seeing citations from this list. Some of the most common car wash issues include hazard communication, lockout/tagout, electrical, personal protective equipment and even housekeeping.
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Departing SBA chief: What's next for small business
Bloomberg Businessweek
Challenges abound for the next leader of the U.S. Small Business Administration: imminent federal spending cuts, diminished bank lending to small businesses, and frustration from employers that will soon be required to offer workers health insurance. Karen Mills, the outgoing SBA chief, says she's leaving behind an agency that's ready to tackle each of these hurdles.
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SCWA Today
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644  
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