|This message contains images. If you don't see images, click here to view.|
Advertise in this news brief.
SCWA 2014 Wade Welch Memorial Golf Classic
May 21, 2014
La Cantera Golf Resort – Palmer Course
San Antonio, Texas
Enjoy a Day of Golf, Fun, Food and Great Prizes with Your Car Wash Friends!
Register TODAY - 2014 SCWA Golf Classic Registration
Increased efficiency with POS systems
Professional Carwashing & Detailing
For over twenty years, Brad Quay, Greater Lakes Regional Sales Manager with Blendco, worked in the field of payment technologies. He explained how point of sale machines can help an owner and operator manage their wash by providing statistics and keeping things running smoothly. "POS systems are designed to provide owners with data points that can help them track the success or failures at different points in their business," said Quay. This information is valuable to let owners know how the different aspects of a car wash are doing for them.
Want to be a good leader? Step 1: Know thyself
Fox Small Business
What is the most important characteristic of a leader? Some might say it is integrity. Others may say that it's being a good motivator. But psychologist and author Sherrie Campbell believes that self-awareness — the ability to monitor one's own emotions and reactions — is the key factor in leadership success. Learning to be aware of yourself isn't always easy, but mastering this skill can help you become a much more effective leader.
| Looking for similar articles? Search here, keyword(s): Effective leadership strategies.|
Former manager of Danny's Family Car Wash pleads guilty
The Associated Press via KSWT-TV
John Randall Sanford, former general manager at Danny's Family Car Wash in Phoenix, was recently accused of immigration fraud in its hiring practices has pleaded guilty to a federal conspiracy charge. Sanford is among 13 managers for the car wash who have pleaded guilty in the case. Some managers have said that at least one higher-up within Danny's instructed them to rehire workers who had to be fired after a federal audit found nearly half of the company's 1,900-person workforce were people who weren't authorized to work in the United States.
Distributor: Making an evaluation
Auto Laundry News
Your relationship with your car wash equipment distributor is the closest thing to being in a marriage. When you finally decide on a distributor, you better evaluate whom you are getting married to. Answering the following questions will help you make that evaluation.
5 steps to a life-changing culture of thanks
Sure, people need to be paid for their labor, but that's not what drives their performance. People want to be appreciated for the good work they do, and they want to know that you both notice and care about their contributions and them as people. How do you do that? By creating a culture of thanks. Keep the following five tips in mind and you won't simply amplify the gratitude, you'll change people's lives.
GM uses social media to manage customers and its reputation
The New York Times
If you glance at the Facebook page of General Motors, it seems like business as usual at the Detroit automaker, even though the company is struggling to cope with the recalls of 1.6 million cars that it has linked to 12 deaths. G.M.'s dual approach — going about its normal business while trying to help specific customers — reflects the tightrope the company must walk on social media like Facebook and Twitter, where a customer's perceptions of a brand are shaped by both what the company does and what other people say about it.
Porsche owner caught stealing from carwash coin machines
The Pasadena Citizen via Professional Carwashing & Detailing
It's not every day that surveillance footage captures a man driving a Porsche burglarizing a car wash, according to The Pasadena Citizen. The suspect pulled into Spencer Car Wash on Feb. 27 in the early morning, and stole from coin operated machines. The burglar simulated that he was washing his vehicle, while he was using what appeared to be a torch to break the locking mechanism and get into the coin machines.
Steep flood insurance hikes have Texas business owners worried
The Dallas Morning News
President Barack Obama recently signed a law offering much-needed relief for flood insurance policyholders by rolling back steep hikes that took effect almost overnight as a result of the 2012 reforms. But for many, the reprieve is temporary. The legislation still imposes mandatory price hikes of 25 percent every year on businesses and second homes, until the owners switch from a subsidized rate to one based on the real risk of flooding. Business owners, real estate agents and officials say the overhaul could have dire economic consequences — stifling home sales and shuttering businesses.
Properly dry your microfiber towels
Professional Carwashing & Detailing
Towels need to be dried properly. "All the microfiber towels that a customer would buy should be washed and dried in a dryer before being used ... at very low heat, if not air dried," said Joe Gartland, the owner of Towels by Doctor Joe. The polyester in microfiber towels has a low melting point, and cannot handle the high heat that other fabrics that go in washing machines can. If the towels are dried at high heat, then the fibers will melt together and it will be like "cleaning with Plexiglas," said Gartland. Danielle Harsip, marketing director at ERC Wiping Products, said that the main reason why microfiber towels are ruined is drying them at high heat.
Missed last week's issue? See which articles your colleagues read most.
Colby Horton, Vice President of Publishing, 469.420.2601
Download media kit
Lisa Smith, Senior Content Editor, 469.420.2644
Be sure to add us to your address book or safe sender list so our emails get to your inbox. Learn how.
This edition of the SCWA Today was sent to ##Email##. To unsubscribe, click here. To receive the latest issue of SCWA Today, you must be a member of SCWA. Click here to learn more about becoming a member.
March 19, 2014
March 12, 2014
March 5, 2014
Feb. 26, 2014
7701 Las Colinas Ridge, Ste. 800, Irving, TX 75063