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INDUSTRY NEWS


Drivers lavish more on car care products than themselves
The Shuttle
Driver now care more about their car's appearance than their own according to a new study. Research into consumer behavior by car cleaning brand MER and Halfords reveal that almost three quarters of motorists (73 percent) now spend at least as much on car care products as they do on personal grooming. While men are the most concerned with their car's appearance — 8 out of 10 (81 percent) taking as good as or better care of their vehicle than they do of themselves — more than half (52 percent) of women drivers agree.
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In thirsty Texas, voters will decide water plan's fate
Stateline
Drought-stricken Texas is one step closer to solving its long-term water woes, but a plan to pay for conservation efforts, new reservoirs and other infrastructure still faces a final hurdle: the voters. Gov. Rick Perry recently signed legislation which would create a water bank to boost the state's water supply, which has been stretched thin by drought and rapid growth. The bill, which cleared the legislature despite opposition from fiscal conservatives, has been hailed by a broad coalition of business and environmental groups.
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Coaching: 9 rules to follow
Auto Laundry News
Many employees work independently in self-directed teams. Managers not only have the responsibility to direct their activities, but they must work with each to assure maximum performance. This means they must actively work with each member, observing, providing feedback, and instructing him or her how to correct negative behaviors and strengthen weak skills.
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Looking to share your expertise?
MultiBriefs
In an effort to enhance the overall content of SCWA Today, we'd like to include peer-written articles in future editions. As a member of SCWA, your knowledge and experience in the industry can be of great help to your fellow members. And we're hoping you'll share this expertise with your peers through well-written commentary. Because of the digital format, there's no word or graphical limit, and our group of talented editors can help with final edits. The only true stipulation we have is that you don't promote a specific product or service. It's not to say that you can't mention new technology or a new procedure associated with a specific company, but the article can't be an advertorial. If you're interested in participating, please contact Ronnie Richard to discuss logistics.
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Sure-fire ways to boost customer loyalty
iMediaConnection
The best customer is a connected customer. Companies that leverage multiple channels online and offline are creating more connected and therefore more loyal advocates than ever before.

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Pricing strategies: Make it simple and easy to understand
Auto Laundry News
In today's tunnel market there are two distinct segments that require different approaches when designing a pricing strategy.

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Milk: Good for your bones and ... car?
RocketNews24
Wax is wax, and high-pressure water is high-pressure water, right? Well, one car wash owner in China has started using a more novel cleaning product: milk.

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El Paso's best Mexican food: Of car washes and cemeteries
Gadling
It's no secret that H & H Cafe and Car Wash serves some of El Paso's best eats. For over 50 years, this Formica and aqua-and-orange-hued dive near downtown has been dishing up El Paso's best chile rellenos. It's a car wash, yes. But the "coffee shop" has a single counter, and just three small tables. There's a token flat-top grill that's clearly seen a lot of use. The waitresses are of a certain age, and sweet as pie. The food is heavenly.
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OSHA steps up temp safety efforts
Human Resource Executive Online
When the Occupational Safety and Health Administration announced its initiative to focus more on the safety and health of temporary workers, the message was clear: It's time to get more serious about keeping temp workers safe. There is good reason for that. For one, OSHA has received a series of reports about temporary workers suffering fatal injuries — many during their first days on a job — and issued citations when the employer failed to provide adequate protections, including safety training.
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Lawn watering could get really expensive, but golf courses, car washes likely exempt
Wichita Business Journal
The Wichita, Kan., City Council is considering two options this week for discouraging water use that significantly exceeds the norm. It means seasonal uses like keeping the lawn alive in the hot summer could become much more expensive. However, the public works department says it's recommending that businesses that depend on seasonal water usage for the core of their commercial activity, like golf courses and car washes, be exempt.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Debate begins anew with special session (Austin American-Statesman)
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Ford issues 3 recalls, including one for 465,000 vehicles
The Detroit News
Ford Motor Co. recently issued three recalls for 2013 models, including calling back 465,000 vehicles for fire risks after 600 complaints of fuel leaks. The new recalls are the latest in a series of quality issues facing the Dearborn, Mich., automaker during the last year as it has issued repeated recalls for many of its most popular new vehicles. It also announced small recalls of the 2013 Lincoln MKZ because insulation on the engine block heater cord could catch fire and of 2013 Ford Fusions that could have improperly assembled steering gears, which could cause loss of steering ability.
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5 tips to prevent credit card fraud
Retail Info Systems News
A June 2012 report from Javelin Strategy & Research found that credit card fraud has increased an alarming 87 percent since 2010 and accounted for a cumulative total loss of approximately $6 billion. Despite mounting evidence of this growing epidemic, loss as a result of credit card fraud has remained the proverbial elephant in the room for many businesses.
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SCWA Today
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644  
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