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Texas car wash expanding services to man's best friend
When David Sanders decided it was time to renovate the K&D Car Wash, at Ted Trout Drive and the loop in Lufkin, he had an inspiration. "I have a dog and he needs to be washed," said Sanders. With the support of his family, Sanders renovated a car wash bay and created the self-service dog wash. "I just thought it was neat. I really liked the concept, and no one else was doing it," said Sanders. With no advertising, Sanders got a surprise on the opening day thanks to his first customer.
Employers with 50 or more full-time workers required to offer 'affordable' coverage
The Washington Post
Requirements that medium-sized and large employers offer insurance coverage or face fines are one of the most complicated parts of President Barack Obama's health care law. While most of the estimated 160 million Americans with job-based coverage will not see not see major changes when the law takes full effect next year, the so-called employer mandate will be important to millions of workers, particularly in low-wage industries.
Surveillance: Secure, deter, monitor
Auto Laundry News
The main consideration in any security system is the deterrence of any acts of theft or vandalism before they occur. It is a sinking feeling for car wash owners when they need to start searching through their archived DVR footage for the perpetrator of theft, vandalism, or other misdeed that occurred on their property. The good news about security systems is that the technology has advanced considerably over the past decade, while costs have dropped dramatically.
Is this the new golden age of customer service?
American Express OPEN Forum
Look around and you'll notice plenty of evidence that the golden age of customer service is dead. However, it doesn't have to be that way. Technology advancements are creating new ways for businesses to provide outstanding customer service not possible before. Small businesses that arm themselves with these new ways to keep customers happy will enjoy loyal followers that spread the word, and will gain an edge over the competition. The following are some tips to help you provide stellar customer service in the technology age, like it's still 1955.
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Explosion and fire injure two workers at Michigan car wash
WPBN & WTOM-TV
An investigation is underway after a reported explosion and fire at a Northern Michigan car and truck wash. The first calls to 911 came in shortly after 9 p.m. on June 19. Witnesses reported hearing an explosion and seeing smoke and flames inside the Kalkaska Truck Wash, on North Cedar Street near the Citgo gas station.
States look to Texas for answers on taxes
The Texas Tribune via Amarillo Globe-News
When Gov. Bobby Jindal of Louisiana wanted to sell his plan to replace his state's income tax with a higher sales tax, he pointed to Texas as the problem and the solution. Too many Louisiana residents are moving to Texas, because that is where the jobs are, he said. The jobs are there, he argued, because Texas does taxes right.
Charity raises over $1,200 at Kwik Car Wash
Auto Laundry News
On Saturday, June 15, the Leukemia & Lymphoma Society's "Team In Training"- Rocky Mountain Chapter was able to raise $1,246 at their car wash fundraiser held at the Kwik Car Wash on Lincoln Avenue in Parker, Colo.
GM, Honda issue auto recalls
The Augusta Chronicle
General Motors is recalling more than 193,652 SUVs from the 2006-2007 model years because a circuit board in the driver's door could short and cause a fire. Honda is recalling 104,500 cars in 49 countries to fix problems with the brakes. In the U.S., the recall covers more than 18,000 Acura RSX compact cars from 2006 and the Honda S2000 sports car from the 2006-2007 model years.
Perry signs water conservation bills amongst worsening drought conditions
The Daily Texan
Instead of the brown grass and dry, cracked earth that usually accompany Texas summer, Austin is instead saturated with a deep, dark green an effect of the downpour Central Texas received at the end of May. Though the grass may be greener, the drought is worse than ever. The drought that has plagued Texas since late 2010 continues to take its toll on the state's water supplies, reducing inflows into Central Texas reservoirs to levels just above those experienced during the heat wave of summer 2011. These conditions recently prompted Texas Gov. Rick Perry to extend the Emergency Disaster Proclamation, which was originally issued in 2011 responding to the drought. Perry also recently signed a series of bills aimed at fostering water conservation and reuse.
Make another smart investment
Professional Carwashing & Detailing
Wise investments, most owners realize, are needed to grow their businesses. Experienced operators know each month, for instance, they will have service and maintenance expenses for their washes. No problem, a smart investment. And to produce clean, shiny and dry cars, they will buy a half-dozen or more fast-acting chemicals — presoaks, detergents, waxes, protectants, drying agents and tires shines — to get the best results, and to please their customers.
Permitting delays Arizona car wash opening
Delays in a permitting process for a new car wash business at Hathaway Avenue and John Wayne Parkway has caused the company to miss its anticipated spring 2013 opening. However, Jeff Dadam, CEO of the company that owns and operates the business, said he wants to assure Maricopa residents the new car wash is coming. "We are 100 percent dedicated to the Maricopa market and we're very excited to be there," said Dadam.
Missed last week's issue? See which articles your colleagues read most.
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644
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