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INDUSTRY NEWS


Mister Car Wash acquires Bubbles Car Wash chain
Professional Carwashing & Detailing
Mister Car Wash has acquired the Bubbles Car Wash chain which operated 13 locations in Houston, Texas. According to the press release, Mister Car Wash now operates 122 car washes in the United States. Earlier this year Mister Car Wash acquired two Cactus car washes, two Soaks car washes and three Metro car washes.
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How healthy is your customer base?
Inc.
Customers are a business's most important asset, especially for start-ups, where each customer relationship builds on the next. When a company is founded, it fights to get the first customer. Then it works to turn the first customer into two and then three, or the first 100 customers into 200 and then 300. Reputation and customer referrals can propel a growing business forward — or stifle its growth.
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Driving declines
Auto Laundry News
A report released in May by U.S. Prig Education Fund starts off with an ominous statement: "The Driving Boom is over." Titled "A New Direction — Our Changing Relationship with Driving and the Implications for America's Future," the report sets out the reasons for the demise of the boom, ruminates on what might come next, and considers the implications of the changing trends. Americans drive fewer miles in total today than they did eight years ago, bringing to an end 60 years of steady increases the report finds. The number of public-transportation trips, however, increased during roughly the same period, growing by 10 percent between 2005 and 2011.
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The importance of small business
North Dallas Gazette
The expansion and creation of small businesses is extremely important to America's recovery from a period of intense economic instability. In Texas there are approximately two million small businesses. They are the largest employers in our state, representing more than 45 percent of private sector jobs.

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Texas car wash expanding services to man's best friend
KTRE-TV
When David Sanders decided it was time to renovate the K&D Car Wash, at Ted Trout Drive and the loop in Lufkin, he had an inspiration. "I have a dog and he needs to be washed," said Sanders. With the support of his family, Sanders renovated a car wash bay and created the self-service dog wash.

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Employers with 50 or more full-time workers required to offer 'affordable' coverage
The Washington Post
Requirements that medium-sized and large employers offer insurance coverage or face fines are one of the most complicated parts of President Barack Obama's health care law. The so-called employer mandate will be important to millions of workers, particularly in low-wage industries.

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Healthy? Obamacare may triple your premium
The Wall Street Journal via MSN Money
The Affordable Care Act is designed to place health care within reach of all Americans, but the law may end up making insurance more costly for healthy people. A review of proposed health care plans across eight states shows premiums for those in good health may double or even triple under Obamacare, while costs for people with chronic conditions will likely decrease, The Wall Street Journal reports.
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Make it impossible to fail
Professional Carwashing & Detailing
How clear and compelling to your employees is your vision statement? Also, do your greeters, cashiers and other front-line team members know how important their mission is? Finally, have you equipped them with the proper training, tools and skills necessary so that they can excel in their different positions? Operators might be tempted to discount the importance of articulating a clear statement of the most basic task at hand; what is the true purpose of your business? But in business, as in war, giving your team a concise objective can mean the difference between a great success and a disheartening failure.
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Looking to share your expertise?
MultiBriefs
In an effort to enhance the overall content of SCWA Today, we'd like to include peer-written articles in future editions. As a member of SCWA, your knowledge and experience in the industry can be of great help to your fellow members. And we're hoping you'll share this expertise with your peers through well-written commentary. Because of the digital format, there's no word or graphical limit, and our group of talented editors can help with final edits. The only true stipulation we have is that you don't promote a specific product or service. It's not to say that you can't mention new technology or a new procedure associated with a specific company, but the article can't be an advertorial. If you're interested in participating, please contact Ronnie Richard to discuss logistics.
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Readers' choice: Best car wash
MagicValley via Times-News
The proof of a top-notch car wash isn't just in what you see but what you hear. "People tell me that they can hear the difference," said Janet Russell, co-owner of the Twin Falls, Idaho, Rocket Express Car Wash. "They don't just see that they have a clean car but they can actually hear the car being washed while they're on the track." For the third year in a row, Rocket Express has been tapped as the best car wash in the Times-News Readers' Choice awards.
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The 10 smartest things you can do every night
American Express OPEN Forum
Intriguing new research, reported in Scientific American, reveals that rituals can have a strong influence on our thoughts, feelings and behaviors. These traditions or personal routines can reduce anxiety and increase our confidence before a high-pressure task. Want to have a great tomorrow? Start tonight with rituals to free your mind, cleanse your spirit and organize your business and life.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Employers with 50 or more full-time workers required to offer 'affordable' coverage (The Washington Post)
Surveillance: Secure, deter, monitor (Auto Laundry News)
Is this the new golden age of customer service? (American Express OPEN Forum)
Make another smart investment (Professional Carwashing & Detailing)
Perry signs water conservation bills amongst worsening drought conditions (The Daily Texan)

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SCWA Today
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644  
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