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Register TODAY for the North Texas Car Wash Tour!
Mark your calendars NOW for the next SCWA Car Wash Tour & Regional Meeting on Oct. 29, at the Marriott Quorum Hotel in Dallas!

For more info, you can Click here.

Click here to register for the tour.

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INDUSTRY NEWS


Waterway Carwash goes pink to help fight breast cancer
St. Louis Post-Dispatch
Waterway Carwash, with seven locations in the St. Louis area, will collect donations to benefit Cancer Support Community of Greater St. Louis throughout the month of October for Breast Cancer Awareness Month. Cancer Support Community of Greater St. Louis offers free support programs and services to cancer patients and their families. They are dedicated to empowering and educating all those impacted by cancer.
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Payroll cards offer alternative for businesses and employees
Small Business Trends
Employee debit cards offer a convenient alternative to paper checks. A payroll card allows businesses to avoid higher payroll fees. It also gives employees who may not have a bank account an easy way to access their money. But beware of state and federal wage rules when putting a debit card payment system into place. The American Payroll Association and the National Consumer Law Center share some cautions. Keeping these rules in mind can help you avoid legal hassles down the road.
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Vending machine bandit helped by bolt cutters
The Augusta Chronicle via Professional Carwashing & Detailing
Police are on the look out for a man who stole from several vending machines at the 25 Cent Car Wash in Augusta, Ga. The Oct. 8 story said the man stole using bolt cutters. The thief was caught on surveillance cameras at the car wash. Police said the man appeared on camera for more than 20 minutes.
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The future of car wash control: When a controller isn't just a controller
Auto Laundry News
Improve your competitive advantage through your car wash equipment controller. Bring automation to your car wash with a controller that does more than just switch outputs on and off. You can deliver a better car wash, achieve repeatable quality (without prep), and provide a better customer experience — with the added benefit of reducing utility, maintenance and damage costs.
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Calming an irate customer
Inc.
It is difficult, but not impossible, to sell to a customer who's had a bad experience with your company. The following are a few tips.
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Water critical for economic growth
San Antonio Magazine
San Antonio may be a poster child for water conservation, but State Rep. Lyle Larson says Texas as a whole needs to adequately address its water issues, before the state not only suffers a water shortage, but also starts losing jobs.

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Agreement reached in car wash noise dispute
Herald Banner
Representatives for the City of Greenville and the owner of a local car wash have reached a settlement concerning claims of excessive noise coming from the facility.

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Car wash app officially launches
Professional Carwashing & Detailing
Mobile app Get Washed has officially launched. The app aims to help car washes expand their customer base and encourage loyalty.

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Texas small businesses add jobs in September — the largest gain since May
Dallas Morning News
Small businesses in Texas added jobs in September — the largest gain since May and much higher than the national average, according to estimates released today by Intuit Inc. Employment at Texas small businesses — those with fewer than 20 employees — grew by 0.08 percent last month, up from a gain of 0.05 percent in August. Nationally, jobs were flat and hourly compensation, hours worked and average revenue all declined.
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Auto Super Saver rebrands
Professional Carwashing & Detailing
Auto Care Super Saver has rebranded as Planet Super Saver and launched a new website introducing the new name and market positioning. Planet Super Saver has added other voucher programs to its already vast line of auto care program, including dry cleaning. Their future plans involve the inclusion of programs for dining, travel and entertainment, according to a press release.
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Couple accused of stealing car wash drain grates
WTVF-TV
VideoBriefA Sumner County couple has been arrested and charged with stealing drain grates from a Hendersonville car wash. The theft occurred Tuesday at the Rain Forrest Car Wash located at 307 New Shackle Road in Hendersonville. Mark Swanner had only owned the car wash for a few months, and he said he never would have imagined have his drains stolen.
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4 ways to build — and improve — customer relationships
Fox Business
Every successful company knows the importance of keeping customers happy. However, doing so can be much easier said than done. Although building those relationships can be a challenge, businesses can take a number of tried and true steps to improve customer relationships.
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Former US treasurer pushes immigration reform
San Antonio Express-News
Rosario Marin, who served as U.S. treasurer under President George W. Bush, recently told the Texas Business Leadership Council that 27 years of failed attempts at immigration reform point to only one way out of Washington's quagmire — break the comprehensive bill into smaller pieces of legislation. Marin, the nation's 41st treasurer and the first immigrant to serve in that capacity, now heads the American Competitiveness Alliance, which she said has been at the forefront of educating Congress about the nation's immigration needs in the 21st century.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Car wash app officially launches (Professional Carwashing & Detailing)
3 questions to ask yourself about employee health care (Small Business Trends)
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Employee dishonesty: Limit your exposure (Auto Laundry News)

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SCWA Today
Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644  
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