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Ebola outbreak beginning to affect travel industry
By Suzanne Mason
In the past seven months, 4,033 people have died from Ebola, including one patient in the United States. A second patient in America was recently diagnosed with Ebola. This news has sent a wave of worry within the $2 trillion travel industry as they gear up for their busiest time of the year — the holiday season. How exactly is Ebola affecting the industry overall? For starters, when the first Ebola patient in the U.S. died, the U.S. government announced that afternoon a more vigorous screening of the disease at five major airports.

(Editor’s note: Since this article was written, it has been confirmed that a third patient in the U.S. has been diagnosed with the Ebola virus. A day before she reported symptoms, the patient flew from Cleveland to Dallas on a commercial flight.)
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American Express forecasts expansion of meetings in 2015
Travel Agent Central
Meetings are expected to play a critical role in a return to business fundamentals in 2015, according to the American Express Meetings & Events 2015 Global Meetings Forecast. The trend should help drive the long-term health of the industry. AMEX says following a period of economic recovery for the meetings industry, as well as new budget pressures in 2014, meeting budgets in 2015 are likely to show positive movement, either through growth or less of a decline than was seen previously.
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How to fend off room poachers
Successful Meetings
Reserved mostly for untamed wilderness and the high seas, the terms "poaching" and "piracy" are cropping up with growing frequency among meeting planners. These terms refer to third-party housing bureaus posing as event firms to trick event attendees into reserving rooms through their fraudulent companies instead of through the official meeting planner.
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Drama. Ego. Protocol: Washington dinners have it all — and that's just the seating chart
The Washington Post
You walk into a fancy dinner and pick up the little envelope that reveals your fate: the seat assignment for the evening. Did you score a prized spot at the best table? Or are you in "Siberia," consigned to a seat in the back of the room? In a city full of status symbols, nothing distills power more quickly than your literal place at the table.
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The greenest meeting
Meetings & Conventions
For planners who are passionate about going green, the ultimate goal is a net-zero meeting, where all the waste is diverted and nothing — not a scrap of paper or food or a piece of plastic — is sent to the landfill, where the carbon footprint is offset, where there is no impact on the environment at all. Gregory Butler of Becton, Dickinson & Co., which makes medical devices, has achieved this sustainability nirvana with one of the firm's annual meetings.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Technology survey reveals similarities, differences between planners, attendees (Successful Meetings)
5 ideas to help you adjust your attitude and improve performance (Government Executive)
Why virtual conferences will not replace face-to-face meetings (International Meetings Review)
The Start Menu is back, Windows users (Associations Now)
O'Hare regains busiest airport crown (By Matt Falcus)

Don't be left behind. Click here to see what else you missed.


Indianapolis airport debuts customer service robot
The Associated Press via Skift
A new customer service robot has started roaming around the passenger terminal of Indianapolis International Airport. The robot was rolled out on Oct. 9 with a staffer guiding it remotely around the baggage claim area greeting travelers and looking for anyone who needed assistance. The robot looks like a miniature Segway, but with a blue customer service shirt and an interactive iPod on top showing the face of the employee piloting it.
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Feds should keep an eye on the race to replace Darrell Issa
Government Executive
Federal employees following the midterm congressional races should tune into another contest that could more directly affect their pay and jobs: The campaign to become the next chairman of the House Oversight and Government Reform Committee. Current Chairman Darrell Issa, R-Calif., is at the end of his term-limited six-year tenure leading the panel, and there is no shortage of Republican lawmakers hoping to succeed him as head of one of the most partisan committees in the House.
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Government meetings training available now via recorded sessions and CGMP Manual
SGMP
Take a moment right now to check out our growing list of recorded webinars that are pre-approved for Contact Hours. You can also get your copy of the 2014 edition of the CGMP Training Manual right now by signing in at www.sgmp.org and clicking on Upcoming Events --> Online Store --> CGMP Manual.
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Marriott rolls out wireless charging in hotel lobbies
Successful Meetings
Marriott Hotels wants to cut its customers' cords. It's has partnered with hospitality technology company Kube Systems to install portable wireless charging stations in the lobbies of 29 Marriott hotels this month.
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