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Why vehicle recalls hurt tire dealers
Modern Tire Dealer
When vehicle manufacturers announce major recalls, independent tire dealers should cringe. Why? Because those vehicles end up in car dealerships, giving savvy salesmen a chance to sell additional services. That includes selling vehicle owners new tires. Is there anything that can be done about it?
Want to be a good leader? Step 1: Know thyself
Fox Small Business
What is the most important characteristic of a leader? Some might say it is integrity. Others may say that it's being a good motivator. But psychologist and author Sherrie Campbell believes that self-awareness — the ability to monitor one's own emotions and reactions — is the key factor in leadership success. Learning to be aware of yourself isn't always easy, but mastering this skill can help you become a much more effective leader.
Airflow tests hope to offer quieter, more aerodynamic tires
Researchers from Yokohama Rubber report making progress in a project that may lead to lower external tire noise and improved tire aerodynamics. The Yokohama contingent is working together with a team of researchers at the Institute of Space and Astronautical Science, which is a part of the Japan Aerospace Exploration Agency. The team, led by Professor Kozo Fujii, has successfully conducted the world's first simulation of near real-scale flow structures (turbulence) around a tire rolling on a road surface and the acoustic waves, or noise, generated from these structures.
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TIA, ASA oppose overtime pay expansion
The Tire Industry Association and the Automotive Service Association oppose President Barack Obama's executive order expanding overtime pay to cover millions of salaried workers. The Bowie-Md.-based trade group said raising overtime pay will cause the labor costs of small business owners to explode. TIA expressed its opposition immediately to Obama's order, as did the Small Business Legislative Council.
5 steps to a life-changing culture of thanks
Sure, people need to be paid for their labor, but that's not what drives their performance. People want to be appreciated for the good work they do, and they want to know that you both notice and care about their contributions and them as people. How do you do that? By creating a culture of thanks. Keep the following five tips in mind and you won't simply amplify the gratitude, you'll change people's lives.
Dump the thump: Measuring tire pressure precisely is worth more than the time it takes
It's a scene played out countless times a day: A truck driver climbs into his cab and cranks his rig. While the big diesel is warming up, he reaches down behind the seat or into the storage space in the door and pulls out a heavy wooden club. He climbs out and walks around his rig, thumping each tire along the way to ensure they have the proper air pressure. According to industry experts, he's wasting his time.
Missed last week's issue? See which articles your colleagues read most.
GM uses social media to manage customers and its reputation
The New York Times
If you glance at the Facebook page of General Motors, it seems like business as usual at the Detroit automaker, even though the company is struggling to cope with the recalls of 1.6 million cars that it has linked to 12 deaths. G.M.'s dual approach — going about its normal business while trying to help specific customers — reflects the tightrope the company must walk on social media like Facebook and Twitter, where a customer's perceptions of a brand are shaped by both what the company does and what other people say about it.
EPA celebrates 10th anniversary of SmartWay
In 10 years of operation, the SmartWay Transport Partnership has saved more than 120 million barrels of oil, eliminated 51.6 million metric tons of carbon pollution and saved truck fleets some $16.8 billion in fuel costs. This is what the U.S. Environmental Protection Agency said in a March 19 press release celebrating SmartWay's 10th anniversary. The SmartWay program includes certification for truck parts and tires — new and retreaded — as fuel-efficient under program guidelines.
Colby Horton, Vice President of Publishing, 469.420.2601
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