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Happy holidays!
WERC Board and Staff wish you all the best for the holiday season.

Holidays are critical test of multichannel fulfillment
Material Handling & Logistics    Share    Share on FacebookTwitterShare on LinkedinE-mail article
More than two-thirds of the 600 respondents to a survey noted that their expectations for correct and on-time delivery of items they purchase online or by phone are higher during the holiday shopping season. The study, conducted by Voxware, providers of voice technology used in order fulfillment, also found the following. More

Mexican truckers' lack of interest threatens to derail safety program
DC Velocity    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The next sound that you hear likely will not be Mexican truckers clamoring to enter U.S. commerce beyond the traditional 25-mile commercial zone on the U.S. side of the border. On Oct. 21, 2011, the U.S. government granted the first operating authority to Mexican trucker Transportes Olympic to serve the U.S. market beyond the so-called commercial zone. Since then, only nine Mexican carriers, 17 trucks, and 20 drivers have been granted similar rights, according to third-quarter data from the U.S. Department of Agriculture. Applications are pending from 13 additional carriers, USDA said. More

Store: 5 small safety practices offer big paybacks
Material Handling & Logistics    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Incorporating good housekeeping procedures into routine daily practices can help enhance safety programs throughout a plant or distribution center. When good housekeeping is viewed as everyone's responsibility, accidents can be reduced and the overall facility appearance can be more easily maintained. More

Sales promotions and easy return policies drive sales volume
Distribution Digest    Share    Share on FacebookTwitterShare on LinkedinE-mail article
For online shopping giants like QVC, HSN, and other major retailers, business is comprised of two distinctive parts: sales and returns. They go hand in hand and are both important parts of the profit picture. This is especially true for businesses that depend on TV, catalog, phone, fax, and Internet sales. They would not be able to sustain, let alone grow, their business without offering customers the option to return purchases. More

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North America 'behind other regions' in sustainability integration
Environmental Leader    Share    Share on FacebookTwitterShare on LinkedinE-mail article
North American companies are still lagging considerably in the integration of sustainability when compared to their counterparts in other regions of the world, according to early findings from a survey conducted by MIT Sloan Management Review and the Boston Consulting Group. Compared to companies in other countries, North American firms have the lowest rate of sustainability-focused business model innovation and the fewest business model innovators who said that "sustainability activities added to their profit," according to the study. More

Jack Zenger: We wait too long to train our leaders
Harvard Business Review    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Years ago, I was involved with a firm that experimented with teaching leadership principles to elementary school children. We were introducing the same skills to third- and fourth-graders that we teach managers in large corporations. These 9- and 10-year-olds had no trouble understanding such concepts as the importance of preserving self-confidence in your colleagues or the dangers of focusing on personalities. In fact, they lost no time in applying the principles to their parents (who are, after all, their immediate supervisors). More

Batch picking and sortation systems in distribution
Supply Chain Digest    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Automated sortation systems have provided significant productivity and/or throughput gains for hundreds of distribution centers since the late 1970s. That distinction (productivity versus throughput) is important because while investment in sortation often provides a solid enough payback based on improved labor efficiencies, even when the core operational ROI is dicey, in many cases the system can still be justified by improved throughput at an existing distribution center that can avoid or defer investment in a new or larger DC. More


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Top 10 sustainable business stories of 2012
Harvard Business Review    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Andrew Winston writes, "It's time once again to try and summarize the last 12 months in a handy list. But before I dive in, some quick thoughts. It was an odd year for green business, and it began with some mixed signals about how far companies were coming on sustainability. A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a 'tipping point' with more companies putting sustainability 'on the management agenda.'" More

Co-inventor of bar code concept dies
Supply Chain Digest    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Joseph Woodland, the man generally credited with co-inventing the concept of the readable bar code, passed away recently at the age of 91 in New Jersey. As the story goes, Woodland and a man named Bernard Silver were students at what is now Drexel University in Philadelphia in the late 1940s when Silver overheard a grocery store executive asking a dean in the engineering school if students there could do some research on how product data could be captured at retail checkout. More

Apples and oranges — well, actually Apple and Amazon
The 21st Century Supply Chain    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Trevor Miles writes, "It should come as no surprise that SCM World recently published findings (from the November 2012 report 'Apple and Amazon: Lessons for the Rest of Us') that Amazon beat out Apple in a survey of top Supply Chain executives polled on which had the best supply chain. But it is a little like comparing apples and oranges. They are both fruits, and they are both round. That much is true. Allow me a little digression while I share some of what I learned in doing some background research for this blog." More


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