AAHAM eNewswatch
Apr. 16, 2014

Just 1 week! Celebrate the 10th Anniversary of Legislative Day, April 23-24
The event will be held at the Hyatt Regency Washington on Capitol Hill, in Washington, D.C.

Represent your facility, your state and your industry at the one political event that directly impacts you, your facility and your bottom-line — AAHAM Legislative Day. Our strong grassroots program that creates new opportunities for our industry is turning 10 and we need your continued support! It is all about strength in numbers. The more AAHAM members participate in this effort, the stronger the voice AAHAM will have. Remember, if you don't speak up someone else will.

Let everyone know how important this year's event is. Use #AAHAMLD14 throughout your social media platforms to get the word out!More

CBO: Healthcare reform will cost $100B less than expected
Health insurance premiums will be lower than expected for the next few years. Therefore, the Congressional Budget Office revised its estimated cost of the Affordable Care Act to $1.4 trillion over the next 10 years — a decrease of about $100 billion. In its report published April 14, the CBO said premiums will fall because so many insurers are using narrow networks and lower reimbursement rates for plans sold on health insurance exchanges.More

Experts warn 'Heartbleed' bug could affect healthcare industry
Hospitals' and providers' online networks -- including email accounts, electronic health records and remote monitoring devices -- could be vulnerable to an encryption bug called "Heartbleed," according to security experts. A Google engineer and another security team discovered the bug and found that it infiltrates systems through a Web encryption program known as OpenSSL, which is used by hundreds of thousands of websites including Amazon and Google. Experts say that hackers could potentially use the program to get sensitive information.More

6 foundational requirements to drive ACO clinical, operational and financial performance
Becker's Hospital Review
What are the foundational requirements that create momentum to clinical, operational and financial performance for an accountable care organization? There are six foundation requirements, which include:


4 key measures of patient engagement
Healthcare Finance News
Engagement is a big buzzword in healthcare these days. Every program seeks to achieve it; every provider wants to enhance it. We know that being engaged in our own health can lead to better outcomes. But what is engagement exactly? Does it mean following a doctor's advice? Does it mean eating five servings of vegetables each day? Or is it more complex?More

As hospitalist patient loads rise, so do hospital costs
HealthLeaders Media
The maximum number of patients a hospitalist can efficiently manage is approximately15, research suggests. In an efficiency and safety study conducted at a Delaware healthcare system, patients assigned to hospitalists who were responsible for more than 15 inpatients per day were linked to longer patient stays and higher costs than patients of hospitals with lighter patient loads.More

Payers expect 3 percent Medicare Advantage payment cut
HealthLeaders Media
The federal Centers for Medicare & Medicaid Services announced April 7 that Medicare Advantage health plan payment rates in 2015 would increase an average of 0.4 percent. But insurers are forecasting a three percent cut in 2015 MA payments.More

ICD-10: Fact or fiction
By Charlotte Bohnett
As with any major change, the rumor mill churns at a mighty pace. With all the hearsay, telephone games and disbursement of misinformation, it's easy for the myths to swallow the truth. No worries, though. We're here to sort the fact from the fiction when it comes to the latest information on ICD-10. More

Pros and cons of ICD-10 delay
Government Health IT
The Senate's vote March 31 to delay implementation of ICD-10 by a year might be providing hospitals extra time to get ready for the transition, but it will have a negative financial impact on the bottom line, according to revenue cycle management executives.More

Save the date: The 2014 Annual National Institute
This year's event will be held at the Manchester Grand Hyatt in San Diego, Calif., from Oct. 15-17. Registration information will be available in July.

The ANI is attended by nearly 500 National members and over 75 exhibitors. Each year, the members of AAHAM come together to exchange ideas, renew old friends, make new ones and further their knowledge and education in the field of Patient Account Management. More

Payment and delivery reform case study: Congestive heart failure
Health Affairs
Clinicians and hospitals across the nation struggle with providing and paying for optimal care for their congestive health failure patients. However, there are opportunities to make care better. In fact, of the more than 10,000 pages in the Affordable Care Act implementing regulations, the least talked about are the dozens of small experiments led by the Center for Medicare and Medicaid Innovation that test new ways to pay for medical services.More

HIT policy committee approves best practices for proxy access to EHR data
The Health IT policy committee recently gave a green light to recommendations from its privacy and security Tiger Team that empower patient personal representatives (proxies) for adults with view/download/transmit (VDT) permissions for protected health information. Such permissions as they pertain to adolescent patients will be discussed at a future meeting. More

Upcoming webinars

ABN Challenges and Preventing the 'Coercion Complaint'
April 30 at 1:30 - 3 p.m. EDT
This informative, intermediate level webinar will review Advance Beneficiary Notice requirements. Given the recent ruling from the Administrative Law Judge indicating that a higher level of notification may be required, this webinar will review the background and its impact on ABNs.
Registration deadline: Payment must be received on or before April 23

'Service Recovery: Managing Difficult Patient Complaints'
May 14 at 1:30 - 3 p.m. EDT
This timely, intermediate level webinar will empower you to assess your current service recovery processes and to make improvements designed to retain or reclaim dissatisfied customers. Learn about different strategies for managing conflicts, including specific language to use. Different types of apologies will be discussed in the context of when to use them. Find out about the importance of employee recovery in the service recovery process.
Registration deadline: Payment must be received on or before May 7

'Telling Your Story; How to Use Technology to Maximize Community Benefit and Reduce Compliance Exposure'
June 18 at 1:30 - 3 p.m. EDT
This timely webinar will summarize the IRS Section 501 r requirements that were enacted with passage of the Affordable Care Act. This intermediate level webinar will cover financial assistance and billing/collection issues, with a focus on utilizing electronic screening for financial assistance.
Registration deadline: Payment must be received on or before June 11

For online member registration, click here. More