The Eagle
Nov. 28, 2012

Bankruptcy judges scramble for courtrooms post-Sandy
The Wall Street Journal
New York City is crawling back to normal after last week's crippling storm, but the U.S. Bankruptcy Court building in Lower Manhattan remains paralyzed, forcing a scramble by judges and lawyers to hold key hearings wherever they can find a courtroom.More

Determining if credit card charges are 'Debt' within the meaning of the FDCPA
by Andrew C. Voorhees, Attorney, Weltman, Weinberg & Reis Co., LPA, Cleveland, Ohio

Credit Card debt is among the largest sources of personal debt in the United States. Lenders issue credit cards to both consumers as well as businesses. When an obligor on a credit card account defaults, a logical assumption would be that personal credit card obligations are "debts" within the meaning of the Fair Debt Collection Practice Act and business credit cards are not. However, debt collectors must closely scrutinize the actual charges on account as opposed to a credit card's mere status as personal or business.More

A law firm is not a basket of fruit
The National Law Journal
This is how most law firms market their lawyers — as a basket of fruit. There's a problem with that. From a practical perspective, potential clients aren't searching for a firm that can do it all; they want experts who can solve their unique problems. Unfortunately, when they go searching for a solution to their problems, they find firms trying to be good at everything.More

ACA International introduces The Hub
ACA International
ACA International is pleased to introduce The Hub online community as its newest member benefit. Via The Hub, ACA members may participate in discussion groups based on their interests. The initial community options include Third-Party Debt Collection, Asset Buying, Credit Management/First-Party Collection and Members Attorney Program (exclusive to MAP members).

Additional discussion groups will soon be available for specific topics, including Training, Compliance, International Debt Collection and Health Care Collection.

To join the discussions at The Hub, visit and follow the steps in the Getting Started box. Use the same username and password that you use to log in on ACA's website.

During the initial beta rollout of The Hub, we are seeking member feedback so we can continue to make adjustments and improvements. Please email questions or comments to

Would Dale Carnegie have been a good collector?
Dean Kaplan writes, "Whenever I think of Dale Carnegie, I think of his bestseller book and teachings in How to Win Friends and Influence People. The mental picture I have of Carnegie is a genial, mature man with a friendly smile always on his face. He always remembers your name, always talks in a nice way, never criticizes and never judges. And yet he clearly was a master of to getting people to do what he wanted."More

Euler Hermes appoints Jean Placotaris CEO of Euler Hermes Collections
Euler Hermes Collections
Jean Placotaris has been appointed chief executive officer of the group's trade debt collection entity Euler Hermes Collections effective Nov. 12, 2012. He reports to Dirk Oevermann, member of the Euler Hermes Board of Management.

Prior to joining Euler Hermes, Placotaris held various international management positions in the financial services sector for over 20 years, including Crédit Agricole, Visa International and Cofidis. In his most recent positions with Société Générale, he was regional director for consumer finance in Croatia, Cyprus, Greece, Hungary, Portugal, Serbia and Slovenia, before serving as collection director leading a task force across 23 countries.

Placotaris, a French national, is also fluent in English and Greek. He holds an Executive MBA from the French business school HEC, near Paris.More

BBB warns of fake law firm, debt collection scam
Milwaukee Journal Sentinel
The Wisconsin Better Business Bureau has been hearing from consumers across the country about a fake law firm attempting to collect a debt. Callers tell us that they're getting cold called: The phone rings, they answer and someone saying they are from a local law firm, "Anderson & Thompson," says they are calling to collect on an old debt that must be paid immediately.More

CFPB supervision: Small collection agencies may be examined
Ever since the Consumer Financial Protection Bureau published its final rule for debt collection supervision, the ARM industry has been trying to figure out who, exactly, will fall under the definition of a "larger participant" in the debt collection market.More

Accretive investor sues board over debt-collection claims
Bloomberg Businessweek
Accretive Health Inc.'s chairman and chief executive officer should be dismissed over stock losses caused by the use of "shameful" tactics to collect money from hospital patients, an investor said in a lawsuit.More