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On the back of our collateral pieces you'll find a big, bold sentence that reads: FOR IMMEDIATE SERVICE CALL TOLL-FREE 1-800-843-4000.

If you've ever filed a collection or bankruptcy claim through you know that we like technology as much as anyone. But, until claims are handled entirely by computers, there will always be a special need for talented people in our industry.

American Lawyers Company has professionals who work in various departments with names like Contract Department, Operations Department, Production Department and, of course, Service Department. Whether you're a listed law firm or a forwarder, our people are available to ensure better outcomes by:
  • Helping law firms find profitable business
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  • Offering our expertise and experience at every point
  • Using our leverage to resolve issues and get things done
People? ALQ couldn't do business without them. And you shouldn't, either.

Thomas W. Hamilton

 Industry News

Reform Panel: Bankruptcy fees out of control
A corporate bankruptcy filing can now mean hundreds of dollars in dry-cleaning bills, hotel rooms costing $700 a night and hundreds of thousands of dollars in photocopying fees. In a mega-bankruptcy case like Lehman Brothers, total fees can top $1 billion. The enormous bills from professional services firms that bankrupt companies often have to pay were the subject of an April 19 panel by the American Bankruptcy Institute.
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Study: Asian companies prefer to outsource debt collections
Most Asian companies choose to outsource debt collection given the great difficulty involved with settling mounting invoices, according to recently-released study. According to Global Collections Review, released by international debt collecting firm Atradius Collections, 16 percent of executives in Asia Pacific countries said it is "highly likely" for them to outsource their collections, while 34 percent said it is "likely" for them to do so.
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Equipment lease finance industry confidence eases in April
Equipment Leasing & Finance Foundation
The Equipment Leasing & Finance Foundation recently released the April 2013 Monthly Confidence Index for the Equipment Finance Industry. Designed to collect leadership data, the index reports a qualitative assessment of both the prevailing business conditions and expectations for the future as reported by key executives from the $725 billion equipment finance sector.
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3 banks collapse over weekend, raising 2013 tally to 8
According to FDIC, First Federal Bank of Florida (based in Lake City) will assume all of Chipola's $37.6 million in total deposits and will purchase "essentially all" of the failed bank's $39.2 million in assets. Meanwhile, FirstAtlantic Bank (in Jacksonville, Fla.) has agreed to assume or purchase all of Heritage Bank's $108.5 million in deposits and $110.9 million in assets.
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How to avoid virtual miscommunication
Harvard Business Review
Why is miscommunication common in the virtual workplace? Lack of context. And it's not just that emails and phone conversations lack a person's visual reaction to what you've said. Think about the information you can glean just from the seating arrangement in a physical conference room — who sits next to whom, who's at the head of the table, who has put a little extra distance between herself and her neighbor, and so on. All those cues are missing in a typical teleconference.
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What your zip code reveals about you
Every time you mindlessly give a sales clerk your zip code at checkout, you're giving data companies and retailers the ability to track everything from your body type to your bad habits. That five-digit zip code is one of the key items data brokers use to link a wealth of public records to what you buy.
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What our clients have to say:
ALQ has listed our firm and its antecedents for nearly a century. In all that time ALQ has never failed to generate for us a significant return on investment even in fallow years. Though the market has transformed over the decades, ALQ's devoted staff have always maintained their status and reputation as a first rate networking resource.

— Robert M. Morris, Attorney, Morris & Adelman, P.C., Bala Cynwood, Pa.

Tom, I just finished reading your newsletter "The Eagle" and must commend you on another innovative addition to your already ALQ stable of services. As you know we have been an ALQ customer for over 40 years and can't begin to tell you how important your publications have been to the growth of our industry. From the quality of attorneys, the speedy responses to service problems and the general updates of our industry, your company continues to support a large and important part of our business. I am constantly amazed at your travel schedule where you vet out attorneys throughout the country and beyond. You knowing your listees gives us the confidence in selecting them to handle our business. I am confident we have another 40 years together and look forward to the future of our respective businesses.

— Bob Ingold, President, Commercial Collection Corp. of New York, Tonawanda, N.Y.

Upcoming Events

May 8-11, 2013
National Association of Retail Collection Attorneys Spring Collection Conference
Caesar's Palace — Las Vegas

July 13-14, 2013
IACC Midyear Conference
Manchester Grand Hyatt – San Diego

July 14-16, 2013
ACA International Annual Convention & Expo
Manchester Grand Hyatt — San Diego

Complete schedule of events

Missed last week's issue? See which articles your colleagues read most.

    The ABCs of telephone collections (by Bob Tharnish)
The Fair Debt Collection Practices Act — Hope on the horizon for debt collectors? (JD Supra Law News)
Fair Debt Collection Practices Act: CFPB Annual Report 2013 (Consumer Financial)
A dwelling may be sold in California to satisfy a judgment even though subject to a homestead exemption (by Howard Goodman)
Developing and nurturing commercial client relationships (WW&R)

Don't be left behind. Click here to see what else you missed.


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Thomas W. Hamilton, Executive Vice President, ALQ
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