Digital Commerce 360 and Bizrate Insights surveyed 1,060 online shoppers in January 2023. We started by reflecting on 2022 and — not surprisingly — it all comes down to price. Inflation affected conversion. We asked what kept shoppers from placing an order. Overwhelmingly,...
source: Digital Commerce 360
panOpen Education is thrilled to announce that Ken Brooks is joining our Board of Directors. Ken, who has held senior executive roles at most of the largest education publishers in the U.S., is a specialist in helping publishers and education technology companies re-align...
source: LinkedIn
Also, U.S. federal workplace safety regulators fined Amazon more than $60,000 for putting warehouse employees at risk for lower back injuries and other musculoskeletal disorders.
source: Digital Commerce 360
The Amazon “Buy With Prime” service adds value by bringing fast delivery to other sites, vice president Peter Larsen said in an interview. The mass merchant is also planning to close three of its U.K. warehouses.
source: Digital Commerce 360
Albertsons have completed the enterprise rollout of a new predictive ordering and inventory management system across more than 2200 banner stores, including Safeway, Jewel-Osco, Shaw’s, Vons and ACME.
The implementation...
source: Retail Info Systems
When organizations roll out initiatives aimed at addressing diversity, equity, and inclusion, the entire team needs to be on board for the programs to bring real change. To get buy-in and commitment from staff, include them in all elements of the work.
source: Associations Now
If your team feels “stuck,” the problem might involve issues that are difficult to discuss — conflict between two team members, for example, or an underperforming employee. To address these issues head-on, leaders must learn the art of framing a conversation...
source: Harvard Business Review
Missteps are bound to happen, but it can help to focus on the process (not the people) that led to the problem—and deliver a sincere apology for it.
source: Associations Now
The authors, executive coaches for women leaders, wanted to understand why some women are able to sustain and maintain career momentum, despite the systemic, structural problems women — and especially women of color — face in the workplace. They interviewed 37...
source: Harvard Business Review
Barnes & Noble was a revelation. There was something wondrous about a room with that many books, each of them a doorway to unknown worlds, ideas and lives. That’s still the feeling, for me, of walking into a great bookstore: limitlessness.
source: The New York Times
The number of independent bookshops in the U.K. and Ireland climbed to a 10-year high in 2022, as the book trade defied the odds in an otherwise brutal year for high street retailers.
source: The Guardian
After nearly a decade of stagnancy and fear of extinction, bricks-and-mortar bookshops are planning to expand their stores amid intensifying online competition and increasing rents.
source: The Economic Times
JK Rowling's digital publisher responsible for Harry Potter e-books and audio books has seen its profits plunge by 40%.
Pottermore Publishing told The Bookseller, a trade publication for the publishing industry, pre-tax profits had fallen...
source: Yahoo News
Walmart already made strides in its drone delivery expansion plan as we headed into the holidays, but the company isn’t done yet. The brand recently highlighted the success of its program, which launched in 2021, showing...
source: Retail Info Systems
Independent bookshops largely saw “average” sales over the 2022 festive period, according to a new survey.
A majority of bookshops – 39% – that took part in trade magazine the Bookseller’s annual survey...
source: The Guardian