IAFC Bugle Brief
Jan. 22, 2014

7 ways leaders maintain their composure in difficult times
Leaders need to show more composure than ever before in the workplace. With the change management requirements, increased marketplace demands and intensifying competitive factors that surround us, leaders must have greater poise, agility and patience to minimize the impact of uncertainty. How leaders respond to these and other growing pressures is an indicator of their leadership preparedness, maturity and acumen.More

3 ways leaders can listen with more empathy
Harvard Business Review
Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it? Too often, leaders seek to take command, direct conversations, talk too much or worry about what they will say next in defense or rebuttal. Additionally, leaders can react quickly, get distracted during a conversation or fail to make the time to listen to others. Instead, leaders need to start by really caring about what other people have to say about an issue.More

You're going to be a better boss this year — here's how
Fox Business
When it comes to leaving a job, most workers are really quitting a boss, not their position. Losing an employee is never good for an employer: it can disrupt productivity, dent office morale and cost money. But bosses face a tall challenge in the current economic climate. Office disenchantment often stems from people being in the wrong role.More

Best practices are not the holy grail
By C. Fredrick Crum
In my travels I have heard many leadership teams tout with great pride that they are using best practices. So when I say, "You are using common practices," they always get a strange and puzzled look on their face. How can you dominate or lead in your market by implementing the same practices and solutions everyone else has adopted as best practices? The answer: You don't. The minute something is labeled as a best practice, it's outdated and in need of innovation.More

5 strategies for giving difficult feedback
As an employee, how well do you receive corrective or positive feedback? Conversely, are you the boss who fears saying anything negative? These are extremely different conversations. There are some things you can do to ensure that each of these feedback conversations has a positive outcome, while at the same time minimizing the amount of stress or needless angst that is felt by the person on the receiving end of the news.More

Stop managing your employees and start leading them
Business 2 Community
Whether you are a natural born leader, or you find yourself thrust into a leadership position by default, developing leadership skills is one of the most important things any member of the workforce should learn. There is also a notable difference between being in charge, and actually being a leader. More

5 simple steps to inspire your employees
Here's a simple truth: really inspired employees get a lot more done for your business than employees who don't really care about the job they do. Uninspired employees don't necessarily telegraph the full extent of their disengagement, but that doesn't mean they don't pose a huge problem for American workplaces today. More