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How great coaches ask, listen and empathize
Harvard Business Review
Historically, leaders achieved their position by virtue of experience on the job and in-depth knowledge. They were expected to have answers and to readily provide them when employees were unsure about what to do or how to do it. The leader was the person who knew the most, and that was the basis of their authority. Leaders today still have to understand their business thoroughly, but it's unrealistic and ill-advised to expect them to have all the answers.
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6 things to know before managing people
Nothing really prepares you to lead other people. There is, of course, no shortage of advice out there, but most of it is more myth and lore than anything else and not very helpful. In many ways, being a manager is the art of figuring out all the stuff that nobody ever told you. Your job is to solve problems that no one else can, and there are no hard and fast rules for that, but here are six things you may want to know before starting out.
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Leadership: Taking a stand
By Thomas Parker
Over the years, I have experienced working with wonderful and fantastic leaders. I have also worked for some horrible, self-centered supervisors and managers. Notice, I did not refer to the latter group as leaders. These few certainly are not, nor will ever be, leaders. In fact, these self-centered individuals are toxic. Why do I make such bold statement? Each of us will leave a legacy to some degree. The decisions we make today will have an impact on us in each day that follows.
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  Decrease Injuries, Risks and Costs.

At TPL Crawford, we manufacture Transport Patient Lifts designed to specifically save critical patient time and eliminate unnecessary workforce injuries. Our ambulance lift systems are built to eliminate lifting and twisting associated with back injuries. With a push of a button, EMT’s can quickly and safely load patients into an ambulance without low back strain.

3 ways to avoid leadership mistakes that undermine your team
We all make mistakes. Some are little and only result in inconvenience. Sometimes they are big mistakes with greater impact. Leaders make mistakes, too. When they make big mistakes, their employees see them and feel the impact of them. Here are the four most damaging mistakes leaders make when managing their teams.
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  High Sensitivity Voltage Detector

The HotStick is a safety device designed for professional rescuers which provides warning of exposed high voltage AC from a safe distance.

for more information.

How the way you speak can make or break your success
Michael Hyatt Intentional Leadership
Our words possess power. Whether we're speaking, blogging, selling or debating, we rely on our words to pave the way to success. But they can also block our path if we're not careful. One way our words can block our path is using hurtful words against ourselves. It's easy to think we're immune from this, but that's probably because we don't realize how often we do it.
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  The most comprehensive PPE education!

If you're looking for the most complete coverage of all things PPE then attend the 2015 F.I.E.R.O. Fire PPE Symposium March 16-18, 2015 in Raleigh.

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Keep employees motivated — avoid these 8 things
If you want to make sure you're providing your employees with an environment in which they can thrive, check your workplace for these motivation killers.
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How 1 simple change can make you a better listener
Fast Company
Next time you're at a meeting when you are not a central participant, take a couple of minutes and watch some of the other people at the table. Most of them won't even look like they are listening carefully. Some are fidgeting in their seats. Some are checking their email under the table. Few of them are really listening to what is going on around them. Listening is a skill that can make you a better colleague and a more effective leader.
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Missed last week's issue? See which articles your colleagues read most.

    25 ways to lead, inspire and motivate your team to greatness (Entrepreneur)
7 secrets of servant leadership that will lead you to success (Inc.)
4 keys to finding hidden leaders in your organization (Leadership Now)
The surprising success we find in failure (Michael Hyatt Intentional Leadership)

Don't be left behind. Click here to see what else you missed.

IAFC Bugle Brief
Colby Horton, Vice President of Publishing, 469.420.2601
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Jacqueline Garnier, IAFC Editor and Communication Manager

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