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Harvard Business Review
Chances are you think you're a good listener. People's appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they're above average. Most people think good listening comes down to doing three things.
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IAFC
It's safe to say that each management team is unique to its organization. In spite of the unique nature of each team, there are a number of consistent attributes and best practices seen in high-performing management teams that are worth noting. The business dictionary defines management as "the organization and coordination of the activities of a business/agency in order to achieve defined objectives."
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Forbes
When it comes to communication, we all tend to think we're pretty good at it. Truth is, even those of us who are good communicators aren't nearly as good as we think we are. This overestimation of our ability to communicate is magnified when interacting with people we know well. Researchers at the University of Chicago Booth School of Business put this theory to the test and what they discovered is startling.
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“Education is truly the tool that is improving what we do every day and this program is outstanding. It was looked upon very highly by the panel of professionals who assisted the Mayor in his decision to select me as the new Fire Chief.”
Richard Sluder (2014) Wauseon Fire Department
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Michael Lee Stallard
Unnecessary rules and excessive controls devalue people by making them feel that they are not trusted or respected. A leader who micromanages his people will not engage or energize them. Micromanaged employees are more likely to feel disconnected because it is a universal human need to have a reasonable degree of autonomy or freedom to do our work.
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Fortune
There's no single quality that makes a great leader. Looking across industries, great leaders have different management styles, demeanor, skills and experiences. However, the one quality every great leader has in common is the ability to relate. Leaders can achieve that in three ways.
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Advance your fire career: Eastern Kentucky University’s 100% online programs are ranked among the best online degree programs and are IFSAC- and ABET-accredited. Learn MORE
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Fire Chief
Cheryl Horvath writes: Recently I was chatting with several public safety women regarding the lack of sufficient numbers of women in firefighting and law enforcement. A number of us who have been in the public safety arena for many years expressed frustration over a common piece of advice that we hear from many inside public safety and public management.
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The TSI PortaCount® Respirator Fit Tester is a professional grade quantitative fit testing instrument that has been keeping firefighters safe since 1987. MORE
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Forbes
Christine Comaford writes: Many people think that executive coaching is for people who have problems. I often handle requests from CEOs and Senior Leaders who want to "fix" a manager or employee who is struggling. While there's a lot of useful things that can be done to help, I find that the most exponential success usually comes when I am coaching people who are already doing great and want to be even better.
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The Purposeful Culture Group
How good a decision-maker are you? Every day, you make decisions that impact your quality of life, your well-being, your effectiveness, your relationships and more. What influences our decision-making approach? Some humans make decisions based on logic and analysis, while others make decisions based on feelings and the impact on significant others.
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