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June 22, 2020
 
 
 
 
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Good leadership hinges on 'organizational intelligence'
Harvard Business Review
It takes a lot to get to the top of an organization: a high IQ, emotional intelligence, technical competence and a variety of personal characteristics, such as fortitude and resilience. Even with those qualities, many leaders fail at the top job — often because they don't know how to get the organization to do what they want.
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The case for measuring the effectiveness of leadership communications
Forbes
Over the years, communications professionals have often lamented the fact that marketing, digital, or other functions tend to get more resources and are more consistently engaged in strategy discussions. If only we could unlock the right metric, we say, we would be taken more seriously as a function.So, why aren't we measuring the impact of organizational communications right now?
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SPONSORED VIDEO
Drive Control at Your Fingertips
EZ Trac Hydraulic AWD allows you to control your drive capabilities with the push of a button. With this AWD solution, your rig will maintain all the OEM qualities you bought it for, while providing more traction and torque to get you to the scene on-time and in one piece.
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Important questions to ask your team in a time of crisis
Lolly Daskal
As an executive coach of leaders around the world, I spend much of my time asking important questions of my clients. It's one of the skills I always try to pass on to them. My goal is to help them become not just a great leader, but also a great coach — one who knows how to ask the right question at the right time.
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SPONSORED CONTENT
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MULTIBRIEFS EXCLUSIVE
How to back the strategic plan with resources
By Bob Harris and Leonard Toenjes
There is a saying, "Put your money where your mouth is."It means if you have an idea or plan, it should be supported by resources. Without aligning resources, any plan is unlikely to succeed. In associations, resources include time, finances, committees, leaders and staff.
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PRODUCT SHOWCASE
Rehab for Alcohol & Drug Addiction in Hilton Head, SC
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Aim higher: The power of embracing critical feedback
Skip Prichard
We can agree that a culture of unending (and often insincere) positive feedback leads to stagnation. Too many glowing reviews can limit growth and be a real danger. Once you realize this — that a lack of critical feedback leads to long-term harm — you'll change your mindset and welcome criticism.
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Are our management theories outdated?
Harvard Business Review
Scientific management. Human relations. Competitive advantage. Shareholder value maximization. Disruptive innovation. These are only a few of the theories that have moved management over the past century, offering it a rationale, a script and, at times, a justification for action. They have shaped management, too, conveying an image of who managers must be.
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FEATURED ARTICLE
5 Policy Hot Spots for Fire Departments
Promoted by Lexipol
Learn specific areas where a lack of sound policy can leave your department — and its leadership—vulnerable.
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To fight racism in the workplace, we need to stop treating certain topics as 'taboo'
CNN
There has always been this unspoken rule against talking about things like race, religion, politics, etc. at work. In reality, though, there are ways to make the workplace (whether it is virtual or inside an office) one of the safest places to discuss these matters.
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SPONSORED CONTENT
Promoted by Pulsara
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Why empathy is vital for effective leadership, especially in times of crisis
Forbes
Emotional intelligence is arguably one of the most important traits that leaders should possess. An integral part of this is the ability to have empathy and understand how others feel.Leaders who truly understand their employees and provide what they need to succeed build long-lasting relationships, and because these relationships are based on trust and mutual respect, there's greater collaboration and increased productivity.
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PRODUCT SHOWCASE
Innovating Mounting Systems Since 2015
Technimount System develops mounting solutions that provide first responders with a complete system for portable medical device management during patient transport.

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8 tips for creating a culture with satisfied employees
Business 2 Community
Happy employees make the world go 'round. The more your workplace culture empowers employees, the more likely your employees are to reward your business with their hard work and energy. In fact, happy employees are 13% more productive than their unhappier counterparts.
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MULTIBRIEFS EXCLUSIVE
Why you should be careful categorizing COVID-19
By Bob Johansen
Are you an immuner or a non-immuner? It is so tempting to think of this question as binary: either you are or you aren't immune to COVID-19. Immunity Passports are an attractive idea, but only if they are valid. And even if they are valid, for how long is a test valid? So far, we just don't know.
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SPONSORED CONTENT
Promoted by Tablet Command
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4 things your company can do now to be ready for the future of work
Fast Company
The past few months have arguably been some of the most challenging times in many of our lives. From navigating a global pandemic that's impacted the health and well-being of people around the world to the racial injustices that have been brought to life from the killings of Ahmaud Arbery, Breonna Taylor and George Floyd, many companies are struggling to find the right thing to do or say.
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PRODUCT SHOWCASE
NEW - Fire Department Mapping Software - SmartMAP by APX
SmartMAP by APX allows Incident Commanders and Firefighters to access critical information – such as building size and location, nearest hydrants, fire flow requirements, pre-plan information and much more – for any response in seconds.

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Get free of goal shame and achieve your impossible dream
Michael Hyatt
Many leaders never admit their biggest goal because of invisible barriers. What if we told you that you can dissolve those barriers and unleash your greatest dream today? To run free toward your goal, we need to define the villainous elephant in the room: goal shame.
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FEATURED ARTICLE
The Best Fit Tester is Now the Fastest
Promoted by TSI Incorporated
TSI’s PortaCount® Respirator Fit Tester delivers safety by utilizing the most effective quantitative fit testing method available to identify poor fitting masks. With OSHA’s recently modified CNC Protocols, the respirator fit testing process is now also faster and more streamlined. Instead of eight exercises, the new rules only require four. Total fit test time is reduced from 7:15 minutes to 2:29, providing users with the fastest fit test on the market. Visit it us at www.tsi.com/ModifiedCNCProtocols to learn more.
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How the best leaders manage their anxiety
Lolly Daskal
I can tell you from my experience as a leadership coach that many leaders suffer from anxiety. If we're being honest, everyone experiences anxiety to some degree. I make sure my coaching clients have the tools they need to manage their anxiety because, left unchecked, it can do great damage to their decision-making ability and overall effectiveness. Here are some of the techniques I share with them for managing anxiety.
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Saving face: How to preserve dignity and build trust
Skip Prichard
If want to be a great leader, it's not only about hitting your goals. Great leaders are constantly working to develop their ability to influence and inspire others.As an executive coach and leadership consultant, I've worked with leaders around the world. I have shared with them a concept that resonates with leaders at all levels across different industries. It is so essential to their leadership, but it is also counterintuitive sometimes. It is the concept of FACE.
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Introducing the UVAF-20 air purifier.
Welcome to Hoseline’s new UVAF-20. Kills airborne viruses, bacteria, and mold. Mounts in vehicles return airflow. Used in commercial or personal vehicles. High efficiency. Easy installation.
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When a sprint becomes a marathon — leading as the lockdown rolls on
Kevin Eikenberry
In the middle of March, your working world and the view from your "desk" may have changed drastically. Government officials (and perhaps your boss) decreed that the work would continue, but not in the office, and not closer than six feet apart. Suddenly, and nearly without warning, you were thrust into long-distance leadership.
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Take Your AC With You
Air conditioning without shore power? Absolutely! Mobile Power will run your 120V A/C to keep your crew cool while driving to and at the scene.
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3 science-backed strategies to manage underperforming employees
Fast Company
Managing employee underperformance is one of the most difficult tasks a manager faces, leading most of them to avoid having the necessary difficult conversations. COVID-19 only adds to the complexity of the situation as more employees are working remotely.
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5 key factors in managing essential employees
Gallup
Every employee is an essential employee to someone, but some employees are essential to all of us.The list of their roles is long — healthcare workers, emergency responders, postal carriers, grocery store workers, warehouse staff, transportation workers, and manufacturing and factory employees. Those people go into work while others can do their job more safely from home.
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