The fire service was a stressful and demanding profession before COVID-19, and despite the unprecedented challenges we now face, our nation's heroes continue to perform heroically every day serving the greater good and protecting our communities. In this online forum, we'll review and discuss resources, tools and strategies for prioritizing firefighter wellness during this time of crisis, with a focus on mitigating the stress of working during the pandemic.
Overnight, COVID-19 changed the leadership menu from survival to evolving in a crisis. Leading through a crisis can feel like a heavyweight boxing championship — 15 rounds to decide who will emerge on the other side. Change disrupts people's expectations of the future, reduces their sense of control and their ability to process information.
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You probably have a lot more remote workers than you used to. With social distancing guidelines keeping people out of the office, much of America's workforce now clock in from home. You may find yourself managing a team of remote employees, which you may be unfamiliar with.
The coronavirus pandemic has forced many of us into constant and relentless triage of tasks and assignments. It could be shifting to a remote work experience with our teams, struggling to retain and acquire customers, or ramping up to meet an explosion of demand — and this is only work.
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Something I'm often asked is how you can spot someone with leadership potential. In my decades of leadership coaching, where I've worked with people from top corporate leaders to those just beginning to aspire to leadership, I've found there are certain qualities that get people noticed and attract others to their point of view. They don't necessarily mean that person will become a great leader, but they indicate the potential is there. These leadership traits are all fairly easy to spot, even from a distance. Here are the most important.
With the rise of industrialization, a false belief spread like wildfire. In the pursuit of efficiency, we started viewing humans like machines. We assumed we could consistently operate at maximum capacity so long as we managed our time appropriately. This is short-sighted. Yet, somehow, this belief persists today. It's time to confront reality. Productivity isn't about clockwork. It's about energy management.
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Webster's dictionary defines a mentor as "a wise and faithful counselor or monitor." A more expansive way to say it is "one who has extensive experience in life and in work, and is willing to help others develop as people, and as productive contributors of excellence in their workplace." Great mentors along the way can put a high-potential person's career on a rocket ship to their full potential.
Few consider meetings the highlight of their workday — more probably consider it the bane of their work life. It is true that meetings, while important and potentially useful, aren't always very good. Sadly, now that most meetings are being held virtually, it hasn't gotten any better. The challenge is how to have more effective virtual meetings.
In this webinar, nationally renowned speakers Dr. Tony Kern and Gordon Graham discuss how leaders in high-risk industries can better understand the factors that lead to human error and develop strategies to help personnel make safer decisions under time pressure. View Now
Planning is your No. 1 strategy when it comes to having a difficult conversation. Not all things in life can and should be planned. However, if you are the one initiating the difficult conversation, it is essential that you thoroughly plan for the conversation and plan for the things that will likely not go according to your preferred plan. Planning should take place at each of the stages in this article in order to assure that each stage goes as smoothly as possible.
The importance of teamwork is well-known. Effective teams are what separates a high performing culture from a mediocre one. However, working from home has resulted in teams to work in a desynchronized way. With the abrupt shift to a remote work setting, without prior measures taken, team members are facing the dilemma of delayed communication, thus resulting in the team bonding to be affected as well. Managers and leaders must take suitable measures to build engagement among remote teams. Here are five ways to do so.
Every great leader has a unique psychological mindset that enables them to possess certain traits that elevate them above and beyond any other "good" leader. These traits directly affect the entire team that takes direction from their leadership. Here are six exceptional qualities (and examples for each one) that shape an extraordinary leader.
While not quite a Tale of Two Cities, the issue of measuring productivity while working at home does have a bit of the best of times and the worst of times. The best of times for many employees is being able to control their working schedule. For many employers, the worst of times is the fear of not being able to control employees' schedules. Companies worry that employees are slacking off and employees worry that companies aren't seeing how much extra time they are putting in.
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As we collectively reflect on the past several months, the construct of time is shaky and sometimes feels as though it has disappeared altogether. While we have been unified by our perspectives of "normal" being drastically altered, we also desire navigation, guidance, and reassurance through these unfamiliar and distressing times. Individuals are grasping for a roadmap of how they should operate amidst a sea of constant discordance.
Leaders sometimes have to give feedback that is hard for people to hear. You may hesitate to give feedback because you don't want to be seen as mean, or have people miss the feedback because they think you are just being mean. Giving clear feedback with good intentions is the path past your concerns.
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For most of us, just the thought of a difficult conversation causes anxiety and frustration. However, there are times they need to happen, and as with most difficult things, it's good to go in with a plan. One of the biggest issues people face in these moments is dealing with a rush of emotions. The part of the brain that perceives a threat triggers a fight-or-flight response that doesn't leave much room for rational thought.
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We may all be ready to be done with the coronavirus, but the virus isn't ready to be done with us. As a result, some of the short-term changes to how and where we work may turn out to be more longer-term than we ever expected. Not only do we need to maintain social distance and wear masks when out and about near others, but we also have to face the fact that for the most part, we've all been grounded. What do you need to do to be as effective as possible given these constraints?
We love to believe that genius is a gift. We read stories about great leaders and their accomplishments. We talk about the characteristics that leaders have, as if they can be dissected, taught and learned. There certainly are benefits to start developing more leadership qualities, like presence. But do you have to fit a mold to be a leader? Or can you prepare for it differently?
