ISPI Performance Digest
Aug. 20, 2013

Are you ready for THE Performance Improvement Conference?
THE Performance Improvement Conference 2014
The Westin, Indianapolis, Indiana USA
April 11-16, 2014
Proposal for Presentation submissions now open! Submission deadline: Aug. 30

It's that time again! Do you have a learning, insight or technology tip to share? Applications are now open to present at the 2014 THE Performance Improvement Conference in Indianapolis. Step into the spotlight at your premier professional conference — but don't procrastinate; the proposal submission deadline is Aug. 30.More

The heck with the check
Chief Learning Officer
Checking boxes isn't enough. Without a solid connection to the business and appropriate follow-up to support learning, initiatives will not produce sustainable, long-term behavioral change.More

Why continuous improvement may need to be discontinued
Is it possible to suggest that Six Sigma, Kaizen, Lean and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent evidence from Japan and elsewhere suggests that it's time to question these methods.More

A formula for fixing the hardest problems
Harvard Business Review
As the three basic sectors of U.S. society — government, business and nonprofit, each of which have their own culture, language and mentality — attempt to solve our most-pressing challenges, we seem to be sinking into a bottomless black hole. Even simple problems elude solutions, and the ones that do exist — regulation in government, competition in business and the work of nonprofits to fill gaps — frequently fall short. How can we find some way out of this mess?More

Lack of skilled staff costing German SMEs $40 billion
Agence France-Presse via IndustryWeek
German small and medium-sized businesses, the backbone of Europe's strongest economy, are struggling to fill skilled workers, hitting annual turnover by more than $40 billion, a study asserts. Three-quarters of the 700 companies employing between 30 and 2,000 staff, surveyed by consultants Ernst & Young, said it was "rather" or "very" difficult to find enough qualified workers.More

How MOOCs will revolutionize corporate learning and development
Before Intel giantMcAfee revamped its new-hire orientation, it was over 80 hours long and consisted of roughly 40 hours of pre-work, 5 days of on-site training, and a "robust" syllabus of post-work, meant to be completed at home. But as McAfee's Senior Director of learning Lori Aberle says, "Once they leave the instructor-led class, that's it, they're done. Let's face it, you will never get them back again!" In addition, the on-site training was paced either too fast for some or too slow for others. The associates teaching them were sometimes torn away at the last minute to close big sales. Plus, the system didn't prioritize associates who were inclined toward teaching in the first place. To fix its problem, McAfee turned to a concept sweeping the education scene: Massive Open Online Courses, or MOOCs. More