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Customer service warning signs: Is your company slipping?
National Association of the Remodeling Industry
Does your company provide a satisfactory customer experience? Hopefully the answer is yes. But how can you know when your company’s service standards are beginning to waver? Dr. Rick Goodman, CSP, writes that there are a few common warning signs to look out for.
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Happy 4th of July
National Association of the Remodeling Industry
The NARI headquarters office will be closed on Friday, July 3 in observance of the 4th of July holiday. The office will reopen on July 6. We wish everyone a happy and safe holiday weekend!
Taskforce members wanted
National Association of the Remodeling Industry
Interested in industry-related technologies or the workforce of the future? Applications are now being accepted to serve on two new NARI taskforces: Technology Assessment and Workforce Development.
PRODUCT SHOWCASE
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Franmar has invested the past 30 years developing effective, economical, and safe cleaning solutions ~ all created from soybeans and natural elements. From carpet and tile remover, to marine and boating products, to our soy based best paint remover, our company has just the products you need to get the job done right without harming the planet or your well-being.
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NARI National's virtual UDCP Prep Course starts July 14
National Association of the Remodeling Industry
 NARI’s Universal Design Certified Professional (UDCP) prep course addresses the concepts of Universal Design: client's needs assessment, design applications, construction techniques, electrical systems and plumbing systems. The virtual class will start on July 14 and run every Tuesday for four weeks; 2-4 p.m. CT. For more info, contact Cindy Foley at cfoley@nari.org.
NARI rocks Cleveland!
National Association of the Remodeling Industry
If you’re planning on attending the 2015 NARI Fall Leadership Summit, Sept. 9-11, are you wondering what there is to see and do in Cleveland? From major attractions, including the Rock & Roll Hall of Fame, to world-renowned museums to arts & entertainment options, the city offers something for everyone.
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PRODUCT SHOWCASES
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Designed for installing treated decking with CAMO Hidden Fasteners, the CAMO MARKSMAN EDGE attaches to any drill. Deck boards can be installed with no gap to allow for natural contraction, and side-angle fastener entry leaves the surface fastener-free. With the MARKSMAN EDGE, treated wood has never looked better.Visit www.camofasteners.com to learn more
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Take control of business expenses with the PEX Visa® prepaid card solution. With instant card funding and real time oversight, PEX Card helps remodeler stay in control of spending while ensuring workers are prepared to pay for on-the-job expenses. Click to learn more.
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This fully integrated software is for all markets of residential and light commercial construction including remodeling software, home building software, roofing and sliding software, general contractor software and more. There are four series of products to choose from which are the simple, plus, professional and cloud series.
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Substantial savings for NARI members
NARI Marketplace
NARI has partnered with BizUnite to offer discounted business service programs as a benefit of membership. These programs have been vetted and proven to save member businesses thousands of dollars annually. Now you can cut your operational costs and increase your profitability with more than 20 vendor partners you can trust.
Complimentary webinar: What's driving home improvement?
Qualified Remodeler & Houzz
Hear the results from an annual Houzz survey that queried more than 250K consumers on the topics of home remodeling & design. This free webinar, moderated by Patrick O’Toole from Qualified Remodeler, takes place Thursday, July 9 at 2 p.m. ET (1 PM CT, Noon MT; 11 AM PT).
Women in Residential Construction conference
Professional Remodeler
Join more than 100 female executives and managers from top firms across residential construction, including NARI president Judy Mozen, CR, GCP, at Building Together: Women in Residential Construction Conference, Sept. 23-25 at the Arizona Biltmore in Phoenix.
Design trends: What buyers love in kitchens and baths
Remodeling Magazine
The kitchen, as the primary gathering spot for families and friends, is often rated by homeowners as the most important room in their home. The master bath, seen as a serene escape where residents can relax and unwind, follows closely behind. With such high status, these two spaces are also the most frequently-requested spaces for remodeling projects — so what are today's homeowners looking for when they want an upgrade?
Instagram steals social spotlight: 3 ways to make your business shine
By Emma Fitzpatrick
 If you've been on Instagram lately, then you may have already spotted a couple changes. The Instagram site now has much larger pictures and closely mirrors the layout of its app. Speaking of which, the "Explore" section of the app has a different format. Now, trending places and hashtags are prominently displayed and updated in real-time. Here, you can search for top trends, places, tags and users all at once. Granted, these changes seem small, but their end goal is not.
10 ways to optimize your company Facebook page
Professional Remodeler
In your local market, there are thousands of Facebook users of every demographic stripe. Social media may not be your primary online marketing tool, but you can use your Facebook presence to engage your followers in a variety of ways, including making exclusive offers, running contests, even adding a "contact us" call-to-action button to drive traffic to your website lead sheet.
Missed last week's issue? See which articles your colleagues read most.
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