Dec. 10, 2013

Standards and criteria of green spas
By Beatrice (Vallant) Hochegger
The existence of numerous spas calling themselves a "green spa" is a challenge facing not only consumers but also the industry in general. How can the guest be sure the spa is an authentic green spa and compare it with its competitors? And how can a spa itself prove that it is concerned about people and planet? This is where standards and criteria come in. They assess all activities a spa claims to follow in order to be categorized as a green spa.More

New technologies enhance skin care techniques
The cosmetics and skin care floor at Saks Fifth Avenue is probably not the first place that pops to mind when you think of where to find cutting-edge technology. But head over to the IOMA Paris section and you'll find the Sphere 2, a globe filled with all sorts of sensors and lights and cameras, which developers say make up the first 4-D skin measuring device. It's designed to help you find the perfect, most tailored lotions and cremes specifically for your skin type.More

Give origin to your client's sensitive skin
Skin Inc.
Most people will suffer from some sort of skin sensitivity — either long-term or short-term — at some point throughout their life. Several factors or combinations of factors may cause skin sensitivities and reactions, including aging, hormones, ingredient allergies, illnesses, medications and environmental conditions.More

Facial masks creep on to the radar for US beauty consumers USA
They have long been on the beauty shopping list for Asian consumers, but U.S. consumers are now also starting to pick up facial masks, claims major Japan-based manufacturer Taiki. More

7 of the most unusual spa treatments in the world
For most men and women, a trip to the spa means an afternoon spent lounging in pampered luxury. Many people fantasize about receiving nourishing facials and rejuvenating body wraps. While salons and day spas throughout the world often conform to these ideas, some spas have developed alternative practices that are revolutionizing the beauty and wellness industries. While it's no secret that services, such as snake massage and snail facials exist, it may surprise some spa lovers to learn what other types of uncommon treatments are available in some of the most exclusive day spas around the globe.More

Hydrafacial: Supple, smooth skin in 15 minutes
Hydrafacial is one of the latest skin rejuvenation treatments in cosmetic medicine. It is a noninvasive, liquid skin resurfacing system with no downtime and it instantaneously hydrates the skin, helping you achieve smooth, well-cleansed, hydrated and moisturized skin in a matter of just 15 minutes.More

How to deal with unhappy customers
Business 2 Community
No one likes to receive a complaint, but it really is a matter of whether they arrive sooner or later. Ninety-six percent of unhappy customers don't actually complain. However, 91 percent of them will simply leave and never come back. Knowing this, wouldn't you agree that a complaining customer is sometimes better than one that is silent but halfway out the door? Having unhappy customers might be a second chance in disguise. Here are some tips to help you deal with unhappy customers.More

Expand wellness services with retail
Skin Inc.
It is estimated that the wellness industry is a $1 trillion business devoted to creating products and services that keep people in optimal health. Spas have the opportunity to position themselves at the forefront of this wellness movement because their clients already are proactive with health and beauty services.More

Rise of social media can drive change following new regulation USA
The nature of social media means that information travels faster and while this is a great tool for brands to interact with consumers, it also is a great driver for change when you look at the new cosmetics regulation that has come into force.More

You emailed? Try a letter next time
By Jeffrey Dobkin
Yes, I'm sure I received the email from you, but just refresh me — what was it about? Isn't it the same on your computer? Thousands of pieces of information showing up in electronically-charged ions every day? When do you get free time to read it all? Answer: You don't. So, here's the problem: Computer overload, too much information. Everyone is taking precise aim right at my monitor. Frankly, I'm out of computer screen time. But there's good news, too. You don't have to send everything by email. You can send your prospects, clients and customers a letter.More

Cosmeceuticals for men
Clinica Medica Davi de Lacerda via PubMed
The demand for topical products capable of preventing aging or delivering cosmetic improvement to the male skin is growing. Companies are marketing products that are labeled "for men." This article aims to develop a rational approach to men's cosmeceuticals based on anatomic and physiologic features of the male skin without neglecting behavioral idiosyncrasies when relevant.More

27 ways to inspire students to innovate
Educator Mia MacMeekin made an infographic about ways to inspire students to think more deeply about how innovation applies to them. It's a helpful way to begin a conversation about what it means to innovate, a word that sometimes seems to belong in the adult domain of business and is estranged from how students think about living their lives.More

The little esthetician that could
Skin Inc.
As a spa owner or manager, you have a unique opportunity to help your team members reach their full professional potential, and enjoy a successful and rewarding career as they chug along on the career train.More

Age of distraction: Why it's crucial for students to learn to focus
Digital classroom tools like computers, tablets and smartphones offer exciting opportunities to deepen learning through creativity, collaboration and connection, but those very devices can also be distracting to students. The ubiquity of digital technology in all realms of life isn't going away, but if students don't learn how to concentrate and shut out distractions, research shows they'll have a much harder time succeeding in almost every area.More

Have students generate content to improve learning
Faculty Focus
Online instructors face the challenges of keeping a course up to date, engaging students and maintaining integrity. Having students generate some of the course content can address all three of these challenges. More

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