The NYSA News
Jan. 28, 2014

A new paradigm for older workers
By Michael J. Berens
Results of a recent Gallup study show that large numbers of baby boomers plan to continue working well past the current average retirement age of 61 and even the traditional retirement age of 65. This is both good news and bad news for organizational leaders: good because older workers are valuable employees, bad because many organizations don't know what to do with older workers as they seek to increase opportunities for talented younger employees. Traditionally, retirement has been a mechanism for turning over the labor pool. But for many baby boomer workers, retirement is not the enticing prospect it once was.More

New York's economy grows by 10,400 jobs and jobless rate drops to 7.1 percent
New York State Department of Labor
New York State's unemployment rate decreased from 7.4 percent to 7.1 percent in December 2013, its lowest level since January 2009, according to preliminary figures released by the New York State Department of Labor. Since only October, the state's jobless rate has dropped by 0.6 percentage points. New York State, which makes up about 6.5 percent of the nation's jobs, accounted for 12 percent of private sector job growth nationally. More

No interviews for 30 percent of long-term jobless
Staffing Industry Analysts
The long-term unemployed are feeling the sting of a slower-than-expected job market recovery more than others, according to study released by CareerBuilder. Thirty percent of workers who were previously employed full time and who have been out of work for 12 months or longer said they haven't had a single job interview since they became unemployed. More

Don't ignore onboarding in your retention efforts
ERE.net
Ten years ago, Capital One invested heavily in re­cruiting top talent to fuel an ambitious growth plan. Yet once the company had all these new executives and managers in place, it found that the expected output fell short of expectations. More

Managing change in the staffing industry
The Staffing Stream
Change. Like death or taxes, it's one of the few true constants in life. And the more effectively your staffing firm manages the changes we're experiencing in economic and talent market conditions, the better equipped you'll be to fuel long-term, profitable growth. More

4 ways to write headlines that actually get clicked
By Emma Fitzpatrick
The short, snappy title you type right before you post your blog, tweet or story is the reason for your downfall. Even though headlines seem like the last step in publishing, they're the most important by far. If you have a ho-hum headline, no one will click on it to discover the golden editorial waiting for them. Instead, you need to really focus on crafting headlines that inspire and intrigue your audience enough to click through. Here are the top four ways to write headlines that your readers can't help but click. More

Customer-centric or simply responsive to customers?
Staffing Talk
When people ask about what makes your staffing company different — or great — how do you answer it? Because you put customers first? What does that mean exactly? And is there a difference between responding to the needs of your customers and being truly customer-centric? More

Judging the voice: the reality of phone interview bias
ERE.net
What do you have in common with Cee Lo Green, Christina Aguilera, Blake Sheldon, and Adam Levine? If you spend time searching for top talent, quite a lot! After all, with the rise of HR phone screening and first-round phone interviews, recruiting is beginning to resemble the blind auditions on the blockbuster TV show, The Voice. More

The typical worker makes no more than Dad did in 1979
MarketWatch
Here's what's wrong with the American economy in one tweet-sized bite: the typical American worker is twice as productive as in 1979, but his wages haven't increased one penny after adjusting for inflation. More

Who comes 1st? Customers or employees?
By Mel Kleinman
Who comes first, the customer or the employee? Some argue that running a business is pointless without customers and that making the customer happy comes first. One expert believes that having customers is pointless unless you have employees who will do their utmost every time to create a positive experience for your customers, so making your employees happy comes first. More