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As 2012 comes to a close, STC would like to wish its members, partners and other technical communications professionals a safe and happy holiday season. As we reflect on the past year for the profession, we would like to provide the readers of the TechComm Today a look at the most-accessed articles from the year. Our regular publication will resume Wednesday, 16 January 2013.

Review: Top 10 mistakes to avoid when starting a help project
TechComm Central by Adobe    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 25 April 2012: Help and Documentation thought leader Neil Perlin has written an excellent white paper on "The top 10 mistakes to avoid when starting an online help project." Adobe had Perlin as an eSeminar guest earlier this year, and you can view the recorded Webinar, "Confessions of an 'Enlightened' Mind — Top 10 Mistakes to Avoid when Starting a Help Project!" This blog gives a "Reader's Digest" version of points made in both the white paper and eSeminar. More

Technical writing for non-technical readers
Technical Communication Center    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 25 April 2012: When you write for your peers, you can use as many technical and esoteric terms as you like. You know they will understand what you're saying; you don't need to explain what, to you, are everyday concepts. But it's a different story when you need to write for non-technical readers. More

Writers should not fear jargon
Nature    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 1 Aug. 2012: Who needs jargon? Many seem to assume that the pompous, sterile language of scientific literature has been designed to prevent our understanding it. Reading the stuff seems a kind of sadistic chore. Translating it? Unspeakable. So you can imagine the unpopularity of the belief that jargon is not only integral to scientific discourse but also has a place in public discussion. More

Adobe® Technical Communication Suite 4

The future of technical communication is here! Create XML/DITA content natively with Adobe FrameMaker® 11. Publish virtually anywhere using Adobe RoboHelp® 10. Deliver engaging, interactive content with graphics, demos, and more using Adobe Illustrator® CS6, Adobe Captivate® 6, and Adobe Presenter 8. Rapidly collaborate with review-capable PDF documents.

Responsive Web design: Is it the future or a feature?
Business 2 Community    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 25 April 2012: What if you only had to build one website design and it would fit all devices, big or small? You can, with a Responsive Web Design. RWD essentially indicates that a website is crafted to use W3C CSS3 media queries with fluid proportion-based grids to adapt the layout to the users viewing environment. While it is still in the early stages of acceptance, this new standard in web development could be the future. More

Pros and cons of HTML5 for business    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 11 April 2012: HTML5 is the latest version of HTML and is widely lauded as the best HTML standard so far. The current version of this formatting language offers new and greatly improved ways to design and implement Web pages. There are several new features and other benefits that HTML5 holds for businesses, developers, and consumers. More

Single source publishing: Creating customized output
CMS Wire    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 11 April 2012: The information world is exploding with new technology and devices of all sizes and shapes, bringing with it unprecedented growth in demand for new information products and the content to drive them. Today, publish transparently across different types and sizes of output devices, and tailor your information to each user group's specific needs and desires, or you risk becoming old hat. But as consumption grows, the burden on content creators and managers grows with it, forcing publishers to scramble for answers. More

Why HTML5 is in trouble on the mobile front
ZDNet    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 12 Sept. 2012: HTML5 is supposed to be the next big thing. It represents the point at which the web standard will step up as a viable alternative to platform-specific code. But, if it's truly going to succeed, it will need to prove itself on the smartphone. More

New tools for tech writers

You strive for the clearest copy possible – new white paper shows how

Companies like Adobe, Dell, Cisco, IBM, Philips and Siemens squeeze cost and time out of technical writing while improving clarity and consistency. Learn how they do it in this
free white paper.

Website creation: Dreamweaver vs. open source
ZDNet    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 5 July 2012: Adobe's Dreamweaver is widely used by web developers, but it won't suit Linux users or those on tight budgets. Free and open-source alternatives are available, but how do they match up? More

Start your content strategy with an audit
Econsultancy    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 23 May 2012: As a discipline, content strategy isn't suited to rigidly standardized processes. Different businesses have radically different needs around content planning, creation, and governance. This means that a successful content strategy will always be customized, using the best tools for the job at hand. This lack of a standard methodology can make beginning a content strategy a daunting proposition. Fortunately, there's one step that almost all content strategists agree should come first: a content audit. More

Technical writing company thrives on change
Connecticut Post    Share    Share on FacebookTwitterShare on LinkedinE-mail article
From 1 Aug. 2012: Essential Data Corp., based in Shelton, Conn., describes itself as a "technical writing" firm, a term that covers a wide array of services. Writing user guides and manuals for software, creating disaster recovery plans, documenting standards compliance, EDC specializes in recording complicated technical knowledge common in today's business environment. Named to Inc. magazine's list of the 5,000 fastest growing U.S. businesses, EDC has grown more than 60 percent over the past three years. In an economy where jobs are scarce, EDC is expanding and hiring for positions at its 30 locations around the country. More


TechComm Today

Copyright 2012, Society for Technical Communication (STC). STC advances the theory and practice of technical communication. For more information about STC, visit

Kevin Cuddihy, STC Media Manager, +1 (703) 522-4114

Colby Horton, MultiBriefs Vice President of Publishing, +1 (469) 420-2601
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Jason Zimmerman, MultiBriefs Content Editor, +1 (469) 420-2686   
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